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Director of Cloud Infrastructure and Operations (2025-3148) job in Cincinnati, OH

**Location:** Cincinnati, OH

**Role Type:** Information Technology

Job Summary

The Director of Infrastructure and Operations position is within Prolink's Information Technology department and is a hands-on leadership role responsible for managing cloud engineering, overseeing IT infrastructure, and supporting a team of technical professionals. This role combines cloud engineering expertise with team management, cross-functional collaboration, and operational oversight across infrastructure, support, and

security.

RESPONSIBILITIES

+ Lead and support a high-performing IT team, including cloud engineering and support functions, through coaching, development, and performance management

+ Oversee IT operations across infrastructure, end-user support, and systems management to ensure optimization, stability and scalability

+ Collaborate cross-functionally with business and technical teams to align IT solutions with organizational priorities

+ Oversee IT security to uphold compliance, proactively manage risk and manage the execution of a security

+ roadmap that ensure a mature security posture.

+ Ensure the continuous, secure, and reliable delivery of Azure compute, network, directory, database(s), and Fabric services

+ Manage and maintain the cloud infrastructure supporting Power BI (Microsoft Fabric) and Prolink’s Data Factory

+ Apply FinOps principles to optimize and forecast compute expenses by collaborating with a wide variety of stakeholders

+ Proactively identify, analyze, and resolve infrastructure vulnerabilities and application deployment challenges

+ Ensure efficient operation of data storage and processing systems in compliance with company security policies and best practice standards

+ Partner with engineering and development teams to assess and implement optimal cloud solutions

+ Ensure all cloud implementations adhere to industry standards and best practices, especially in cloud security

+ Conduct regular reviews of current systems and provide recommendations for enhancements

+ Interact with clients to deliver cloud support and advise on solutions tailored to their needs

+ Develop a comprehensive cloud strategy and educate internal teams on the adoption and integration

+ Continuously evaluate and optimize cloud-based applications, infrastructure, and services

+ Design and maintain secure, organized, modular and scalable cloud systems to support enterprise-wide operations

+ Collaborate closely with IT security to ensure data privacy and compliance in cloud environments

+ Respond promptly and professionally to technical issues as they arise

+ Offer guidance in infrastructure movement techniques including bulk application transfers into the cloud

+ Recommend and implement top cloud architecture solutions to align with the company’s strategic goals

+ Perform other related duties as assigned

REQUIREMENTS

+ Bachelor’s degree, advanced degree or certification(s) in computer science, information technology, or a related field

+ 4+ years of experience managing or leading technical teams, including performance management and mentoring

+ 5+ years of experience in a related field

+ 5+ years of experience in cloud computing

+ Experience with Microsoft Azure Cloud and Microsoft Fabric (Data Factory and Power BI)

+ Excellent troubleshooting, analytical, communication, collaboration, and client management skills

+ Experience with CI/CD systems

+ Experience with SysOps

+ Understanding of basic network and security concepts

+ Understanding of DNS, and domain record management

+ Demonstrated ability to lead cross-functional projects and communicate effectively with technical and non-technical stakeholders

+ Experience in overseeing IT operations, including infrastructure, support, and systems administration

+ Able to be flexible and adaptable to meet right deadlines, deliver results, and quickly pivot based on shifting priorities in a fast-paced work environment

+ Strong decision-making skills with the ability to balance hands-on technical work and team leadership responsibilities in a dynamic environment

+ Able to use a variety of business or technical programs to complete tasks

+ High level of integrity, motivation, accountability, and perseverance in accordance with Prolink's values

PREFERENCES

+ Experience in the staffing or talent solutions industry

+ Experience in traditional infrastructure operations

+ Experience in FinOps

+ Certifications in Azure, AWS, and GCP

+ Candidates with additional and relevant experience, education, licensing, or certification beyond the role’s requirements and/or specific to the nature of Prolink’s business will be given additional consideration in the candidate selection process. If all minimum requirements are met, candidates with unique and/or diverse qualifications will also be given additional consideration.

Internal Job ID: 283

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by law. EEO Employer/Vet/Disabled