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Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Business Continuity Coordinator

About the Role

The Business Continuity Coordinator (BCC) is responsible for developing, implementing, and maintaining business continuity and disaster recovery plans to ensure the organization can sustain critical operations during and after disruptions. This role involves conducting business impact analyses, coordinating recovery efforts, testing preparedness strategies, and promoting organizational resilience through training and cross-functional collaboration.

Responsibilities

+ Plan Development & Maintenance - Develop, document, and regularly update Business Continuity Plans (BCPs) and Disaster Recovery Plans (DRPs) tailored to organizational needs.

+ Recovery Strategy & Testing - Design and execute recovery strategies, including simulations and tabletop exercises, to validate preparedness and identify gaps.

+ Regulatory Compliance - Ensure continuity and recovery plans comply with applicable industry standards, frameworks, and regulatory requirements.

+ Training & Awareness - Educate and train staff on business continuity roles, responsibilities, and procedures to build a culture of preparedness.

+ Incident Response & Coordination - Lead or support the coordination of responses to operational disruptions, ensuring timely communication and effective execution of recovery actions.

+ Communication & Reporting - Facilitate internal communications during incidents and produce reports summarizing test results, lessons learned, and incident outcomes.

+ Cross-Functional Collaboration - Partner with departments across the organization to integrate continuity planning into broader operational and strategic initiatives.

+ Performance Monitoring & Continuous ImprovementAssess the effectiveness of continuity strategies, monitor risks, and drive ongoing improvements to plans and procedures.

Basic Qualifications for Consideration

+ 2–5 years of experience in business continuity, disaster recovery, risk management, emergency preparedness, or related fields.

+ Familiarity with business impact analysis (BIA) and risk assessments.

+ Experience developing and testing Business Continuity Plans (BCPs) and Disaster Recovery Plans (DRPs).

+ Bachelor’s degree in Business Administration, Risk Management, Emergency Management, Information Technology, or a related field.

+ CBCP – Certified Business Continuity Professional (DRI International)

+ MBCI or AMBCI – Membership levels from the Business Continuity Institute

+ Strong communication and interpersonal skills (to work across departments)

+ Project management and organizational skills

+ Analytical thinking and problem-solving ability

+ Comfort in high-pressure environments (especially during a real incident or test)

+ Experience conducting training and simulations (tabletop or full-scale exercises)

+ Knowledge of regulatory requirements (e.g., SOX, HIPAA, GDPR)

+ Ability to maintain documentation and report to executive leadership or audit teams

+ Understanding of ISO 22301, NIST, or other continuity standards/frameworks

+ Ability to use tools for risk assessments, plan documentation, and incident management

+ Familiarity with IT systems, data backup/recovery, and cloud continuity solutions

Flexible Working

At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.

In this role, you can expect the following working conditions:

Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday.

Working For You

Perks and rewards designed for you:

Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.

+ Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.

Join Us

At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:

Bring your authentic self to work

Grow and thrive, both personally and professionally

Make a difference with our clients, in our communities, and with the millions of people we support

When you join Conduent, you are engaged in creating the future - both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $85,470 - $111,000

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . Complete the form and then email it as an attachment to [email protected] . You may also click here to access Conduent's ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt\_adaaa\_accommodation\_pol.pdf) .

_At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._