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Employment Type:

Full time

Shift:

Description:

This position will also have more hands-on clinic RN responsibilities until another CMA is hired on.

I. Job Summary / Job Purpose (briefly state why does this job exist in 3-5 lines)

The Registered Nurse – Navigator works collaboratively with physicians, staff and other health care

professionals, to develop, implement, and evaluate, integrated and comprehensive plans of care for

patients. Ensures best practice and high quality standards of health care are maintained across the

continuum.

II. Key Responsibilities (list 5-8)

• Develop, implement, and evaluate clinical practice guidelines/care paths for patients.

• Collaborate with all of the health care team, to assist in the provision of quality patient care, and

facilitate the identification of potential care problems.

• Assist as a liaison with patients and their families to physicians, staff, and other health care

professionals, to coordinate patient care across all settings, and ensure high quality outcomes.

• Welcome calls from patients and families, answering questions concerning care, and follow-up as

necessary.

• Proactively act as a patient advocate, working to overcome patient barriers, and resolve

concerns.

• Provide educational information and resources to patients, to assist patients and family with

coping, and foster self-care activities.

• Review literature, methodology, outcomes, and implications of nursing/medical research, and

disseminate findings.

• Establish and maintain a knowledge base of on-going clinical research activities.

• Perform other duties as assigned.

III. CHI Core Expectations

At CHI, we expect all our employees to live the values of Reverence, Integrity, Compassion and

Excellence at work by:

• Honoring and caring for the dignity of all persons in mind, body, and spirit

• Ensuring the highest quality of care for those we serve

• Working together as a team to achieve our goals

• Improving continuously by listening, and asking for and responding to feedback

• Seeking new and better ways to meet the needs of those we serve

• Using our resources wisely

• Understanding how each of our roles contributes to the success of CHI.

IV. Core Job Competencies

Core CHI Behaviors: The following behaviors have been identified as critical to all staff roles at CHI:

• Teamwork Orientation: works cooperatively & collaboratively with others toward the

accomplishment of shared goals.

• Service Orientation: desire to serve and focus one’s efforts on discovering and meeting the

needs of internal and external customers.

• Achieves Results: reflects a drive to achieve and outperform. Continuously looking for

improvements. Accepts responsibility for actions and results.

• Learning and Growth: has a commitment to continuous professional and organizational learning · Communication: practices attentive and active listening and can restate opinions of others; communicates messages in a way that has the desired effect. Role-Specific Behaviors: these additional behaviors are necessary in the role: · Ability to effectively communicate to staff and patients both verbally and written. · Ability to maintain a positive, caring attitude towards patients. · Demonstrate an understanding of health care technology, equipment, and supplies. · Demonstrate sound judgment and composure with the ability to take appropriate action in questionable or emergency situations. · Excellent organizational and presentation skills. · Familiarity with state law on nursing care, nurse practice guidelines, and clinic policies and procedures. · Knowledge of adult learning competencies and patient teaching skills. · Knowledge of nursing processes; health care systems, structure, functions, and related community resources. · Possess a strong work ethic and a high level of professionalism. Skills, Knowledge or Abilities critical to this role: · Language Ability: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to common inquiries or complaints from groups of managers, clients, customers, and the general public. · Math Ability: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. · Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. · Computer Skills: Must be proficient with the Microsoft Office Suite, Internet navigation, database management, desktop publishing, spreadsheet, and graphic presentation packages.

V. Job Requirements / Qualifications

a. Education / Accreditation / Licensure (required & preferred):

• Graduate of an accredited school of nursing program required.

• Bachelor of Science in Nursing preferred.

• Current/valid RN license from the state licensing board required.

• Basic Life Support (BLS) or Advanced Care Life Support (ACLS) required.

• Mandatory Reporter for the appropriate patient population required.

b. Experience (required and preferred):

• 1 year experience in a clinic or acute hospital nursing setting required.

VI. Disclaimers

• This job description reflects CHI’s assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned. · Critical features of this job are listed above. They may be subject to change at any time due to reasonable accommodation or other reasons.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran