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Description

Want to help Earth’s most customer-centric company design, implement and monitor risk mitigation strategies to improve the customer experience and protect Amazon’s brand?

In this role, you will work closely with Amazon's global transportation businesses to build strategic initiatives and frameworks that support carrier partners in meeting legal and contractual obligations relating to business practices, driver / provider eligibility, and safety standards. You will be expected to understand laws and regulations applicable to the Amazon transportation network, assess effectiveness of existing risk and control concepts, and propose innovative mitigation strategies that enable business success. You must clearly and concisely communicate identified findings to senior leadership, and will be responsible for partnering with cross-functional teams to design workflows in support of risk-reduction activities. You will set program objectives, assign appropriate metrics that measure success, and drive business changes that reduce risk. You will work collaboratively with business stakeholders, legal, tech, and field operations teams to implement world-class, customer-centric, compliance and risk management solutions.

Key job responsibilities

- Ability to define, develop, and implement risk programs and deploy iterative improvements quantified with metrics.

- Adept at leading, monitoring, and driving projects through to on-time completion.

- Develop integration of advanced technologies strategy for AI, machine learning, and other emerging technologies to enhance risk detection and mitigation capabilities.

- Skilled at establishing successful partnerships (collaboratively and transparently) with senior business leadership, legal, and technology teams to ensure alignment between core business priorities and transportation compliance risk strategies.

- Developing an in-depth knowledge of the operational processes, risk landscapes, and control environments impacting global transportation compliance programs.

- Demonstrable excellent communication skills (written and verbal).

- Demonstrable problem-solving skills using data and insights to drive both tactical and strategic business decisions.

A day in the life

The Senior Risk Manager will leverage their their experience in risk management, execution of risk assessments, knowledge of labor and employment laws, and insight into industry regulations and standards to develop mitigation strategies that influence Amazon’s transportation businesses throughout all phases of their lifecycle. The individual will work collaboratively with business stakeholders, legal, partner audit teams, and tech to implement world-class, customer-centric, risk-reducing solutions and drive process improvements. The Senior Risk Manager executes using a broad set of skills that range from high-level strategic thinking to deep dive analytical problem solving. They exemplify high judgment, effective decision-making, innovative thinking, clear communications, and a strong customer focus.

About the team

Transportation Risk and Compliance (TRC) is the voice of risk and compliance for Amazon’s transportation businesses across 24 countries. We proactively identify and manage risks through mitigation strategies and provide assurance that Amazon and our carrier partners comply with the highest transportation and legal standards (including legislative, regulatory, and contractual). Anchored by sound subject matter expertise, processes, and growing technology solutions, our TRC leaders improve public safety and enable business growth as we work diligently to serve our customers.

Basic Qualifications

- Bachelor's degree or equivalent

- 6+ years of compliance, audit or risk management experience

- Knowledge of Microsoft Office products and applications at an advanced level

- Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship

Preferred Qualifications

- Master's degree or equivalent

- Project Management Professional (PMP) or equivalent certification

- Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent

- CPA, CMA, CIA, CISA, or similar risk, audit, or compliance credentials

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $109,000/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.