• Member Services Representative - Full Time

    Genisys Credit Union (Clarkston, MI)


    At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. Our locations are constantly recognized for providing excellent customer service to our members. We are excited to be adding to our team and are now offering a $500 sign on bonus, paid after 6 months of employment. We are currently seeking motivated candidates for a Full Time Member Services Representative at our Clarkston - Sashabaw branch. This position has the opportunity to earn incentive pay.

    Position Purpose:

    Ensures that members are promptly and professionally served by performing a broad variety of member services functions.

    Job Duties (include but not limited to):

    + Cross selling credit union products and services to provide high quality member service and reach credit union goals and objectives

    + Opening and closing membership accounts

    + Performs loan transactions from processing applications all the way to payout, following Genisys lending procedures and guidelines

    + Ensures that members' requests and questions are promptly resolved whether in person, over the phone, or via other communication methods.

    + Ensures that the Credit Union's quality reputation is maintained and projected.

    + Obtains appropriate state license to sell loan protection insurances.

    Qualifications:

    + High School Graduate or equivalent required

    + Customer service experience preferred

    + Sales experience preferred

    + Knowledge of lending processes helpful Skills/Abilities:

    Skills and Abilities:

    + Good communication skills

    + Professional appearance, dress, and attitude

    + Good math skills

    + Able to operate related computer applications and basic business equipment

    + Good typing skills

    Benefits:

    + Vacation and Paid Time Off

    + Health, Dental, Vision, Life Insurance, Flexible Spending Accounts, & Short Term/Long Term Disability Available

    + Paid Tuition to $5000 per year

    + Bereavement Pay

    + Holiday pay at 8 hours per observed holiday

    + 401k up to 3% match and 5% Profit Share

     

    EOE M/F/Disability/Veteran