• Patient Services Specialist

    Robert Half Office Team (Atlanta, GA)


    Description We are looking for a dedicated Patient Services Specialist to join our team in Atlanta, Georgia, on a contract basis. This role is an integral part of the medical devices industry and focuses on supporting patients and maintaining the functionality of our WatchPAT diagnostic devices. If you thrive in a dynamic environment and have a passion for providing exceptional customer service, this is an excellent opportunity to contribute to innovative healthcare solutions.

    Responsibilities:

    • Accurately input and process new patient information in internal systems and Salesforce.

    • Prepare and initialize diagnostic devices for patient use through the designated internal system.

    • Organize and update necessary paperwork for devices in accordance with customer requirements.

    • Generate shipping labels with precision to ensure timely deliveries.

    • Upload diagnostic reports into the system for record-keeping and analysis.

    • Monitor and track deliveries to and from patients to ensure smooth logistics.

    • Provide occasional support in scheduling and tracking patients and devices as needed.

    • Identify and resolve delivery issues by communicating with customers and internal teams.

    • Maintain consistent attendance and adhere to all safety policies and procedures. Requirements

    • Proven ability to deliver excellent customer service.

    • Strong written and verbal communication skills with a detail-oriented approach.

    • Self-motivated and organized, capable of handling multiple projects with minimal supervision.

    • Detail-oriented with the ability to manage a high volume of accounts accurately.

    • Proficient in data entry and familiar with Microsoft Office Suite and Salesforce.

    • Bachelor's degree preferred but not required.

    • Ability to perform additional supportive tasks as assigned.

    • Must have Patient Services experience

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

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