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Description

The Collections Supervisor will oversee the collection efforts and delinquency controls of the company, ensuring money owed is billed and received correctly and promptly. This role will offer growth potential, a salary between 95K and 110K plus discretionary bonus, medical, dental and vision insurance, 401K and paid time off.

How You Will Help

• Hires & trains new collectors in the Collections department.

• Conducts performance evaluations that are timely and constructive.

• Supervises and manages the Collections assignments and priorities.

• Researches, develops, and facilitates collection & lien procedures according to company policies.

• Ensures proper preparation and delivery of letters, notices, and other communications regarding delinquent accounts internally (Sales) & externally (Customers).

• Conducts, or assists third parties in conducting, skip-tracing according to established practices.

• Negotiates with customers to amend repayment terms, as appropriate.

• Recommends legal action for specific accounts and follows through as necessary.

• Communicates the status of delinquent accounts to the Senior Credit & Collection Manager or other appropriate personnel.

• Initiates repossession steps when authorized; maintains thorough records of actions taken in repossession and selling.

• Contacts creditors and consults attorneys as needed for settlements on bankrupt accounts.

• Reviews accounts and recommends for charge-off as appropriate; supervises approved accounts’ charge-off procedure and reports it to credit reporting agencies..

What You Will Bring

• Excellent verbal and written communication skills.

• Proficient in Microsoft Office Suite or related software, customer relations software, AS400 and Microsoft D365.

• Knowledge of both secured and unsecured debt.

• Basic understanding of applicable state and federal collection laws including the Fair Debt Collection Practices Act and the Fair Credit Reporting Act.

• Associate’s degree in finance required; Bachelor’s degree preferred.

• At least five years of experience in collection and credit work, with at least one in a supervisory or managerial position.

• At least 3 years’ experience with liens as it pertains to GM/Contractors

Requirements Collections - Commercial, Credit - Collections, Credit - Commercial, Credit Analysis, Approve Credit, D365

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .