• NICE CxOne Developer

    Cognizant (Cheyenne, WY)


    NICE CxOne Developer

     

    What makes Cognizant unique?

     

    Our strength is our people, and our ability to work together. We pride ourselves on the talent we can attract to our organization. We not only hire the best but continuously strive to provide our associates with opportunities to work with innovative solutions and technologies, with premier clients across the globe. Our diverse backgrounds offer different perspectives and new ways of thinking. At Cognizant, we believe those who challenge the way they work today will lead the way tomorrow.

    Requirements:

    NICE CXone Scripting skills, NICE CCaaS experience

    • 5+ years’ experience with NICE CXone suite of products including hands-on experience implementing NICE CXone tools, reports, dashboards, training, and call/chat workflows

    • 5+ Experience with CXone Studio scripting and advanced contact routing

    • 5+ years in software development using programming languages like JavaScript, Java, or C#

    • Strong knowledge of contact center KPIs, workforce optimization, AI/IVR integrations, and quality management tools

    • Solid understanding of REST API’s and experience integrating with Web Services

    • Strong knowledge of CCaaS architecture and network infrastructure

    Salary and Other Compensation:

    Applications will be accepted until 07/18/2025.

     

    The annual salary for this position is between $80,000 – $130,000 depending on experience and other qualifications of the successful candidate.

     

    This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

    Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

    + Medical/Dental/Vision/Life Insurance

    + Paid holidays plus Paid Time Off

    + 401(k) plan and contributions

    + Long-term/Short-term Disability

    + Paid Parental Leave

    + Employee Stock Purchase Plan

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    IND123

    Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.