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Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here (https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet (https://my.it.miami.edu/wda/erpsec/tipsheets/ER\_eRecruiting\_ApplyforaJob.pdf) .

Job Description

The Division of Enrollment Management, Student Financial Assistance and Employment Office has an exciting opportunity for a Senior Financial Assistance Advisor. The Senior Advisor, Financial Assistance counsels and provides student financial aid and scholarship information to prospective and currently enrolled students and their families. May develop special projects and recommendations. Uses professional judgment to solve financial aid problems.

Primary Duties and Responsibilities:

• Advises and counsels students, parents, and/or prospective students in person, via phone, and email with regard to all areas related to the financial aid application and awarding process to include scholarships, loans, grants,

employment and financial counseling.

• Completes a thorough needs analysis assessment by reviewing tax and income related documentation.

• Coordinates financial assistance/educational benefits and scholarship programs as directed.

• Performs all technical and clerical tasks and procedures to process student’s award/certification status for financial assistance/educational benefits and scholarship programs.

• Reviews student files and correspondence, awards financial aid, makes decisions regarding use of professional

judgment regarding student and/or family special circumstances.

• Assists in facilitating workshops and makes presentations on and off campus to groups regarding financial aid and scholarships.

• Serves as liaison with other related university offices or departments.

• Other duties as assigned.

Education Requirements (Essential Requirements):

• Bachelor’s degree. Any appropriate combination of relevant education and/or work experience may be considered.

Work Experience Requirements (Essential Requirements):

• Three (3) years of relevant work experience in customer service. Experience in a financial aid or financial analyst

capacity is highly preferred.

Knowledge, Skills, and Abilities:

• Knowledge of needs analysis and federal financial aid rules and regulations.

• Analyzes and interprets financial assistance/educational benefits data.

• Interprets and explains financial aid federal/state regulations and rules.

• Experience working with tax related documents is highly preferre

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here (https://www.hr.miami.edu/careers/eo-ada/index.html) for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

A6