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PerformCare New Jersey, a member of the AmeriHealth Caritas Family of Companies, serves youth ages 5 to 21 and their families by providing the resources, tools, and support they need to optimally participate in behavioral health services, intellectual and developmental disability (I/DD) support, and substance use treatment within their homes, schools, and community settings. For more information, please visit https://www.performcarenj.org/

Role Overview:

Provides strategic direction and leadership for data and technical services for a state or regional health plan, including telecommunication systems, operating systems, and all hardware and software located in-house and at remote locations. Oversees the study, creation, and implementation of structures and algorithms to improve communication, understanding, and management of health plan information. Interfaces with internal/external customers on all issues related to data. Identifies and defines data, technical needs, and solutions, manages departmental resources, and determines/prioritizes multiple project requirements and deliverables to ensure successful implementations. Directs the planning, implementation, and operations of local Information Technology in a manner aligned with AmeriHealth Caritas' corporate IT initiatives and in support of company-wide goals and objectives. Directs local project management to ensure the timely execution of projects and the implementation of plan/organizational initiatives.

**Work Arrangement:** This is a hybrid position; the incumbent will work from the Robbinsville, NJ office 3 days/week.

Responsibilities:

+ Oversees the study, creation, and implementation of structures and algorithms to improve communication, understanding, and management of health plan information.

+ Facilitates efforts with internal/external customers and IS corporate on technology and procedures required for the sharing of data, including, but not limited to, Medicaid claim data to the State

+ Identifies and defines data and technical needs and solutions, manages departmental resources, and determines project requirements and deliverables to ensure successful implementations

+ Supports the implementation of systems, data, and technical needs when new business opportunities arise

+ Identifies and defines opportunities for improvement in existing data and technical processes

+ Investigates, develops, and presents cost/benefit analysis of implementing technology solutions to improve operation-wide efficiencies

+ Ensures priorities of all functional areas are appropriately addressed and supported

+ Manages internal resources and projects and acts as liaison with external team members

+ Assigns roles and responsibilities

+ Monitors project status and ensures all team members meet timeliness and quality standards

+ Provides formal project updates, reviews, and reports to appropriate management

+ Manages and mentors direct reports and provides annual and performance reviews

+ Directs the strategic planning, implementation, and operations of local Information Technology in a manner aligned with AmeriHealth Caritas' corporate IT initiatives and in support of company-wide goals and objectives using tools established by the corporate IT Director of Strategy and Innovation

+ Maintains a plan technology roadmap identifying key technology initiatives initiated by corporate IT and the Plan, their timelines, and plan resourcing

+ Oversees the governance process

+ Develops and oversees Plan IT training programs for all employees

+ **Works collaboratively within corporate structure on cross-functional and cross-LOB projects, including but not limited to, Data Warehouse structure, Data Intake, Technical and data tools, Applications, Technology direction, and review**

+ Manages the budget process

+ Serves as local IS Security Liaison

+ Deals with many diverse and varied problems or activities, not necessarily related, requiring constant/frequent attention and action

+ Performs other related duties and projects as assigned

+ Adheres to AmeriHealth Caritas policies and procedures

Education/Experience:

+ Master's Degree in Computer Science, Information Technology, and/or Management

+ Minimum of **ten (10) years** of IT management experience, including software development, goal setting, and project management. **Working knowledge of systems development, interoperability with large IT, governmental systems, telecommunications, data center operations, and help desk operations**

+ **Current/recent project management experience**

+ Ability to handle multiple competing tasks in an ordered manner

+ Ability to prioritize to ensure deliverables are met

+ Excellent business analysis skills

+ Strong presentation skills

+ Ability to handle conflict and difficult situations

+ Excellent communication skills, verbally and in writing, with all internal and external customers

+ Ability to build effective partnerships

+ Strong leadership/supervisory, organizational, and time management skills

+ Ability to work as part of a team and foster a team environment

+ Experience in the managed care industry is preferred

The range displayed in this job posting reflects the minimum and maximum for new hire salaries for the position in the Robbinsville, NJ area. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education, certifications, or training. AmeriHealth Caritas associates are eligible to participate in our annual incentive program and will also receive our benefits package, consisting of medical, vision, dental, life insurance, disability insurance, 401(k), paid time off and more. The targeted hiring range for this role is expected to be between $129,000 and $214,000

As a company, we support internal diversity through:

Recruiting. We are an equal opportunity employer. We do not discriminate on the basis of age, race, ethnicity, gender, religion, sexual orientation, or disability. Our inclusive, equitable approach to recruiting and hiring reinforces our commitment to DEI.