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Care Navigator, Social Worker

Geneva, NY (Onsite) Full-Time

$20.00 - $23.50/Hour

Job Details

Job Title:Care Navigator, Social Worker

Employment Type:Full-Time

Schedule:Monday - Friday, 8 AM - 4 PM.

Job Summary:

TheCare Navigator, Social Workerplays a critical role in helping elderly residents access necessary services to age in place. This role involves providing information, processing referrals, conducting needs assessments, coordinating services, and building strong partnerships with community service providers. The Care Navigator ensures residents receive the supportive services they need to maintain their independence and quality of life.

Required Qualifications:

+ Valid New York State Drivers License.

+ Bachelor’s degree in health or human services.

+ At least 2 years of experience in Health or Human Services, with knowledge and experience in areas such as elderly care, community resources, housing, and employment services.

+ Availability to work evenings and weekends as program needs require.

Job Requirements:

Key Responsibilities:

+ Conduct outreach, enrollment, and initial screenings for supportive service needs.

+ Partner with the coordinator to assess new residents’ service needs within 14 days of move-in.

+ Complete annual needs reviews for all residents in the program.

+ Provide care navigation support, including assistance with accessing financial support, personal care services, homemaker services, meals-on-wheels, transportation, counseling, visiting nurse services, preventive health screenings, wellness programs, and legal advocacy.

+ Establish and maintain linkages with community agencies to streamline service workflows.

+ Communicate and meet periodically with service providers to discuss residents’ needs and identify strategies for improving access to services.

+ Serve as the key link between property management and residents, ensuring clear communication and support.

+ Assist residents in assessing service needs, determining eligibility, and connecting with supportive services.

Skills & Experience:

+ Strong interpersonal and communication skills to work effectively with culturally diverse residents, staff, and community service providers.

+ Knowledge of local behavioral health services and substance abuse resources.

+ Ability to manage multiple tasks in a fast-paced environment while maintaining strong problem-solving, time-management, and organizational skills.

+ Proficiency in typing (minimum 30 WPM) and using electronic health records (EHR).

+ Proficient in Internet navigation and Microsoft Office Suite (Outlook, Word, Excel).

+ Ability to remain calm and provide effective crisis intervention in high-pressure situations.

About Us:

Finger Lakes Area Counseling and Recovery Agency (FLACRA) is a growing, not-for-profit provider of behavioral health and substance use treatment services throughout the Finger Lakes Region. Our comprehensive programs include outpatient services, residential care, crisis intervention, vocational support, housing, and youth services. We are committed to providing professional development opportunities for our staff and fostering a collaborative and inclusive workplace.

At FLACRA, we are dedicated to creating an employee-centered culture that values diversity, inclusion, and respect. We encourage candidates from all backgrounds to apply and join our team of professionals committed to making a positive impact in the community.

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Salary Details

This salary was provided in the Job Posting.

$20-$23.50

Hourly Salary

Job Snapshot

Employee Type Full-Time

Location Geneva, NY (Onsite)

Job Type Nonprofit - Social Services, Health Care

Experience 2 years

Date Posted 07/02/2025