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Head of Group Benefits Retail Technology

Overview

As Head of Group Benefits Retail Technology, you and your team will partner with the Group Benefits Retail business function. You will be responsible for the technology strategy, financial management, support and delivery of the Group Benefits Retail applications inline with the Group Benefits Retail business strategy and goals. This role reports to the Head of Group Digital.

You Will:

+ Be responsible for the Group Benefits Retail Technology strategy, from road mapping, to design through execution, ensuring alignment with the broader Group Benefits Technology strategy and the overarching Guardian Digital & Technology strategy

+ Act as a strategic partner and advisor to our Retail business partners, balancing feature development that aligns with business objectives and maintaining precise technology lifecycle management

+ Proactively identify risks and challenges, mitigating solutions and their associated trade-offs

+ Be accountable for both delivery and outcome key performance indicators

+ Drive simplification and automation, ensuring modern approaches.

+ Work closely with technical and non-technical customers, including Product, Engineering, UI/UX, Architecture and Security to ensure Retail technology is always advancing

+ Manage a distributed and diverse team, with a focus on continuous talent development

+ Be responsible for the financial management of the team and function

+ Be accountable for 3rd party services and software partners

+ Ensure effective system of internal controls is maintained

+ Accountable and manage third party technology vendors supporting the Retail Business

You Are:

+ Highly-technical with hands-on experience in modern, engineering practices

+ Confident interacting at all levels, internally and externally, professional, empathetic and regarded as a trusted, credible and valued colleague

+ Driven, independent, resourceful and proactive

+ Analytical problem-solver

+ Always willing to help others

You Have:

+ 10+ years in a customer-facing technology leadership role

+ Extensive experience managing high-velocity n-tier cloud applications

+ Proven ability to adapt to and lead through change quickly and easily, and operate effectively through ambiguity

+ Strong leadership and communication proficiencies, broad general management experience or equivalent experience, and a growth and innovation approach

+ Strong troubleshooting, diagnostic, and isolation skills

+ Exceptional collaboration, inter-personal, and influencing skills

+ Excellent verbal and written communication and presentation skills

+ Experience working with large financial or insurance companies is a major plus.

+ Expertise in building customer-facing applications and integrating third-party software.

+ Ability to collaborate with business owners to solve problems and develop applications that support business needs.

+ An engineering background with a strong understanding of application architecture, application security, and data governance.

Location

+ 3+ days in-office at Guardian HQ in Hudson Yards, New York, NY or Holmdel, NJ Office

Salary Range:

$148,940.00 - $244,685.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected] .

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.

Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com .