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Job Title:

Operations Manager - East Market

Cost Center:

301671005 WC-Administration

Scheduled Weekly Hours:

40

Employee Type:

Regular

Work Shift:

Mon-Fri; day shifts (United States of America)

Job Description:

JOB SUMMARY

The Operations Manager is responsible for the day-to-day operations for assigned area(s) and serves as a liaison between physicians, administration, staff and patients. This role is responsible for financial management of their assigned areas identifying and resolving matters to promote a safe and quality patient care environment, implements continuous process improvement and manages the performance and development of staff. The Operations Manager also assists administrators and leadership to define and execute strategic initiatives within their assigned area(s) and works with providers to maintain a clinical service delivery system that meets the clinical and financial objectives of the organization.

JOB QUALIFICATIONS

EDUCATION

_For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation._

**Minimum Required:** Bachelor’s degree in nursing, business administration, healthcare administration, or other healthcare related field; or an Associate degree/diploma in registered nursing, Associate degree in business administration, or Associate degree in healthcare administration. An Associate degree/diploma requires the obtaining of a Bachelor’s degree in nursing, business administration, healthcare administration, or other healthcare related field within three years of starting in the position. An annual evaluation of coursework completed towards the Bachelor’s degree will be required.

_Operations managers hired prior to March 1, 2019 may be grandfathered from meeting the new education requirements._

**Preferred/Optional:** Master’s degree in nursing, business administration, healthcare administration, or other healthcare related field.

EXPERIENCE

**Minimum Required:** Three years of management experience; or two years of management experience with a Master’s degree.

**Preferred:** Four years of management experience in a healthcare field.

CERTIFICATIONS/LICENSES

_The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position._

**Minimum Required:** Applicable state Registered Nurse license, as applicable. Basic Life Support (BLS) certification awarded by the American Heart Association (AHA) within three months of hire.

**Preferred/Optional:** Basic Life Support (BLS) certification awarded by the American Heart Association (AHA) at time of hire.

This position will oversee East Market Service Line operations and have oversight of Wausau/Weston Clinics for Women's & Pediatrics

Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first.

Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System’s Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program** **.

Marshfield Clinic Health System is an Equal** **Opportunity/Affirmative** **Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.