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Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

At Hackensack Meridian Health at Home, we recognize our full- and part-time benefit eligible team members by offering a Total Rewards package including comprehensive Health Benefits, generous Paid Time Off, Travel Reimbursement as well as an investment in your future with a 401(k) match and Tuition Reimbursement. Per Diem team members are eligible to participate in Travel Reimbursement and may be eligible to receive a 401(k) match. At www.TeamHMH.com, you’ll find the information, resources and tools that will help you to be successful at HMH. From great benefits and innovative wellness programs, to robust learning and development opportunities, we continue to cultivate an exceptional work environment where you can do the kind of work that leads to fulfillment and professional growth.

Process all assigned incoming Central Intake referrals. Accountable to ensure all referrals are clinically complete, efficient and accurate. Ensure open communication to operations. Liaison between physician offices and external facilities demonstrating customer service skills while assuring clinical documentation to support home care services referrals. Identify opportunities to further assist custom needs with home care services. Support growth of all product lines on a continuous basis.

+ Process all referrals received from referral systems, faxes and phone. Clinically complete referrals efficiently and accurately. Process all referrals on a timely basis using proper customer service skills.

+ Assure communication between home care operations is timely and appropriate. Utilize tracking system to follow up on pending cases. Problem solve with staff on any pertinent patient referral issues.

+ Maintain current knowledge of Medicare reimbursement criteria and insurance contracts for all at home product lines. Ensure patients are informed about their payment responsibilities. Assure face to face completion and communication to operations.

+ Act as a liaison to physician offices, external facilities and hospitals utilizing customer service skills while assuring and verifying clinical documentation to support home health is obtained. Receive all verbal orders for home health orders when required. Provide information to referral sources regarding programs and services available to meet customer needs.

+ Provide and maintain awareness of home care services. Remain knowledgeable in all areas of home care services and the resources available to referral sources in the community, demonstrated by consistent growth of referrals.

+ Work with team leaders to assist when help is needed.

+ Address clinical issues with supervisor, manager and staff when needed.

+ All other duties or projects as assigned.

+ Adheres to HMH's Organizational competencies and standards of behavior.

+ Lifts a minimum of 20 lbs. Pushes and pulls a minimum of 20lbs and stands a minimum of 2 hours a day.

Education, Knowledge, Skills and Abilities Required:

+ Two (2) years health care experience in acute care, skilled nursing facility, rehabilitation or home health within the last 5 years.

+ Proficient in Google platform(Google Docs, Google Sheets etc.).

Education, Knowledge, Skills and Abilities Preferred:

+ Bachelor's Degree

+ Homecare experience

Licenses and Certifications Required:

+ NJ State Professional Registered Nurse License or Licensed Practical Nurse.

166915

Starting at $78,395.20 Annually

HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.

The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:

+ Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.

+ Experience: Years of relevant work experience.

+ Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.

+ Skills: Demonstrated proficiency in relevant skills and competencies.

+ Geographic Location: Cost of living and market rates for the specific location.

+ Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.

+ Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.

Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.

In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.

HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER

All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.