"Alerted.org

Designs, executes, assesses, and troubleshoots software programs and applications. This includes configuring, coding, developing, and documenting software specifications throughout the project life cycle.

Essential Duties and Responsibilities:

Strategy & Planning

+ Collaborates with analysts and designers in the development and initiation of new software programs and applications.

+ Responsible for the quality assurance of program logic, data processing, and error resolution.

+ Develops an awareness of programming and design alternatives.

+ Takes an active role in cross-departmental projects when needed.

Acquisition & Deployment

+ Directs research on emerging application development software products, languages, and standards in support of procurement and development efforts.

+ Interacts regularly with managers, clients, vendors, and agencies to field queries and questions.

Operational Management

+ Researches, documents, and implements program requirements and specifications.

+ Writes, translates, and codes software programs and applications according to specifications.

+ Runs and monitors performance tests on new and existing software for the purposes of correcting mistakes, isolating areas for improvement, and general debugging.

+ Administers diagnostic analysis of test results and delivers solutions to critical areas.

+ Determines, develops, and maintains user manuals and guidelines.

+ Delivers training and provides knowledge transfer to end user clients.

+ Liaises with software and hardware vendors for prompt rectification of any problems or emergencies.

+ Liaises with network administrators, systems analysts, programmers, and other software engineers to resolve any defects in products or company systems.

+ Writes and/or deletes programming script to enhance functionality and/or appearance of company Web site and Web applications as necessary.

+ Recommends, schedules, and performs software improvements and upgrades for optimal performance of company workstations.

+ Effectively interacts with business and functional teams to gather/develop functional and technical requirements and translate the requirements into robust analytics and reporting solutions.

SCRUM Duties

+ Manage each project’s scope and timeline

+ Coordinate sprints, retrospective meetings and daily stand-ups

+ Coach team members in Agile frameworks

+ Facilitate internal communication and effective collaboration

+ Be the point of contact for external communications (e.g. from customers or stakeholders)

+ Work with product owners to handle backlogs and new requests

+ Resolve conflicts and remove obstacles that occur

+ Help teams implement changes effectively

+ Ensure deliverables are up to quality standards at the end of each sprint

+ Guide development teams to higher scrum maturity

+ Help build a productive environment where team members ‘own’ the product and enjoy working on it

IT Quality Assurance

+ Review requirements, specifications, and technical design documents to provide timely and meaningful feedback

+ Create detailed, comprehensive, and well-structured test plans and test cases

+ Estimate, prioritize, plan and coordinate testing activities

+ Design, develop and execute automation scripts using open-source tools

+ Identify, record, document thoroughly and track bugs

+ Perform thorough regression testing when bugs are resolved

+ Develop and apply testing processes for new and existing products to meet client needs

+ Liaise with internal teams (e.g. developers and product managers) to identify system requirements

+ Monitor debugging process results

+ Investigate the causes of non-conforming software and train users to implement solutions

+ Track quality assurance metrics, like defect densities and open defect counts

+ Stay up-to-date with new testing tools and test strategies

Supervisor and Financial Responsibilities:

+ NA

Minimum Education and/or Experience:

+ Four-year college diploma or university degree in software engineering or computer science, or five (5+) years equivalent work experience.

+ Scrum master certification is a plus

Additional knowledge and skills:

+ Technically fluent in programming languages, including Microsoft C# (C-Sharp) with Microsoft .NET.

+ Knowledge in languages such as Java, PHP, XML, SQL, JavaScript, JQuery, Web Services, Tomcat, RPGLE, CSS, and SharePoint.

+ Proficient with Microsoft Visual

+ Proficient designing and developing reports leveraging SSRS or similar reporting solutions; e.g. Crystal Reports.

+ Writing SQL queries and extraction processes related to information retrieval and analysis.

+ Proficient designing and developing database technologies using T-SQL in a Microsoft SQL Server environment.

+ Expert knowledge of the SDLC

+ Knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)

+ Comfortability speaking with various stakeholders and IT teams; effectively managing stand-up meetings

+ Proven work experience in software quality assurance

+ Strong knowledge of software QA methodologies, tools and processes

+ Experience in writing clear, concise and comprehensive test plans and test cases

+ Hands-on experience with both white box and black box testing

+ Experience with performance and/or security testing is a plus

+ Knowledge of SSIS package preferred

An Equal Opportunity Employer including Disability/Vets