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Who We Are

Tatcha is a skincare brand rooted in timeless Japanese wisdom, offering transformative yet kind-to-skin formulas that marry Japanese botanicals with clinical ingredients. Our formulation philosophy is informed by the Japanese concept hinou dokon, which means “skin-mind same root”—an acknowledgement of the powerful connection between the skin and the brain. Guided by the mission to care for people through their skin, Tatcha takes a holistic approach to skincare from concept to formulation to clinical evaluation, offering skincare rituals that benefit both skin and mind, while emphasizing the importance of mindfulness to skin health.

Job Summary

As the Sr. People Business Partner at Tatcha, you will serve as the primary strategic Human Resources (HR) advisor and consultant to business leaders, focusing on employee relations, performance management, and organizational effectiveness initiatives. You will work closely with cross-functional teams and partner with the other People + Culture functions to deliver integrated people solutions. This role requires deep expertise in complex employee relations, advanced performance management practices, and organizational development to drive business results through people strategies. You will be instrumental in fostering a culture of compassion, accountability, engagement, and high performance while ensuring compliance and risk mitigation.

Key Responsibilities

Employee Relations + People Strategy

+ Proactively partner with business leaders to understand their strategic objectives and translate them into actionable people strategies that drive culture and organizational effectiveness

+ Provide guidance and coaching to managers on employee relations matters, performance improvement plans, disciplinary actions, and conflict resolution

+ Conduct and document thorough investigations into workplace complaints and implement appropriate corrective actions

+ Navigate complex international employment laws and cultural considerations across regions

+ Oversee all aspects of the employee offboarding process, ensuring compliance with local employment laws

+ Conduct exit interviews and analyze departure trends to identify improvement opportunities and propose retention solutions as needed

+ Build, execute, and maintain a “stay interview” process

+ Partner with managers to establish clear performance expectations and development plans

Performance Management

+ Design and implement comprehensive performance management systems that drive employee development and business results

+ Lead and oversee the annual performance management cycle, including goal setting, mid-year reviews, and year-end evaluations

+ Design and facilitate performance cycle trainings for both employees and managers

+ Coach managers on effective performance conversations and documentation

+ Facilitate calibration sessions to ensure fair and consistent performance ratings across teams

Organizational Effectiveness

+ Conduct organizational assessments to identify gaps in structure, processes, and capabilities that impact business performance

+ Partner with Talent on workforce planning to ensure optimal organizational structure and capabilities

+ Design and implement change management strategies to support business transformations and ensure successful adoption

+ Assess team dynamics and provide interventions to improve collaboration, communication, engagement, and productivity

+ Develop and execute cultural transformation initiatives aligned with company values and business objectives

International

+ Serve as the primary HQ People Partner for regional teams, providing guidance and support on employee-related matters such as contracts, performance management, employee relations, and total rewards

+ Partner with global teams to ensure consistent application of people practices across all regions

+ Support the set up of new international regions and ensure HR compliance with local laws and practices

+ Support global mobility initiatives and international business strategy

_Note: This job description is not exhaustive and may be amended to include other duties as assigned by the management team._

Qualifications

+ 8+ years of experience as an HRBP or equivalent role, ideally within fast-paced, high-growth companies. Beauty, retail, and/or fashion industry experience a plus

+ 4+ years of HR leadership or senior-level people strategy responsibilities

+ Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or related field

+ Deep expertise in employee relations and California labor laws. Global HR experience or certification a plus

+ Strong strategic mindset with the ability to develop long-term plans that align with business objectives

+ Exceptional communication, influencing, and interpersonal skills, with the ability to build trust across the organization

+ Strong analytical skills with the ability to use data to drive decisions and measure the success of people initiatives

The Details

The expected base salary range for this position is $130,000 to $140,000. The exact base pay is determined by various factors including experience, skills, education, geographic location, and budget.

This position is also eligible for participation in the company discretionary bonus plan based on personal performance and company results. Tatcha offers a competitive benefits package to eligible employees, including medical insurance, dental insurance, vision insurance, life insurance, accident insurance, critical illness insurance, disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid time off, and paid holidays. \#LI-BH1

Tatcha is committed to diversity and inclusion to drive its business results and create a better future for all employees, global consumers, partners, and communities. If you are an individual with a disability and need an accommodation in order to apply for a job listing, please contact us at [email protected] .

Applicants and employees are protected from discrimination under Federal law. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment during normal business hours at establishment by appointment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disability.

**Protect yourself against fraud and identity theft.** It is always recommended to apply to our open positions directly via our career page located at www.tactcha.com/careers. Tatcha will never ask applicants for their financial or banking information prior to hire. If you have questions, please reach out to us directly at [email protected] .