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Employee will work a mix of weekend and weekday days (no nights).

The Admissions coordinator will conduct precertification with insurance companies for authorizations, as well as:

+ Assisting with client queries and admissions procedures.

+ Managing the admissions and onboarding for the hospital.

+ Maintains admission guidelines by writing, updating, and recommending changes to admission criteria, policies, and procedures.

+ Prepares admissions reports by collecting, analyzing, and summarizing data and trends.

+ Organizing and inputting information to databases.

+ Collaborates with clinical referral sources, families, doctors, agencies and other callers to ensure assessment or admission is coordinated as smoothly as possible.

+ Answering application and enrollment inquiries from the public.

+ Meet with patients/ contact patient guardian to complete initial patient registration to ensure accuracy of patient demographics.

+ Document appropriately gained legal authority to communicate with family members to gain collateral information as it relates to patient demographics through ROI.

+ Inventory of patient belongings as they are presented to admissions department. This includes labeling items, completing valuables list and labeling storage bins.

+ AIS data entry for (un)scheduled patients presenting to facility for assessment.

+ Build chart with admissions paperwork – including labeling of medical record, printing off new forms.

+ Handling phone calls and emails from prospective parents, students, patients, or clients.

+ Planning and coordinating with the admissions team about events and other important dates.

+ Maintaining excellent front-of-desk relations with clients and customers.

+ Maintaining relevant records and documentation as required by the job.

+ Performing other work-related duties as assigned, such as project planning and general administration.

+ Upholds the Organization's ethics, values and customer service standards.

Requirements

Education – High School Diploma required.

Experience – Minimum of 2 years customer service or combination of education and experience required. Experience in behavioral healthcare setting, phone triage, tele-health or case management, clinical preferred.

Required Licenses – None required.

Benefits

+ Health Insurance

+ Vision Insurance

+ Dental Insurance

+ 401K Retirement Plan

+ Healthcare Spending Account

+ Dependent Care Spending Account

+ PTO Plan with Holiday Premium Pay

+ Life Insurance (Supplemental Life, Term, and Universal plans are also available.)

+ Short and Long-Term Disability (with additional buy-in opportunities)