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* Who We AreChevy Chase Acura has proudly served the Washington, D.C. area since 1939. With deep roots in the community, we are committed to giving back through active involvement in local charities and causes. Our dealership operates as a unified team, always striving to exceed customer expectations. We are continuously looking for talented, driven, and energetic professionals to join our world-class organization. What We OfferWe believe in taking care of our team just as much as we care for our customers. Benefits include: * Medical, dental, and vision insurance * 401(k) plan with  * Paid time off  * Employee vehicle leasing program * Annual profit-sharing bonus * Paid professional training and development * Convenient, metro-accessible location Key Responsibilities * Develop accurate and efficient repair plans for each vehicle * Prepare estimates in accordance with insurance partner and OEM guidelines * Manage the repair schedule effectively, ensuring timely completion of work * Communicate any repair supplements to customers and insurance providers promptly (same business day) * Stay current with industry innovations, tools, and repair procedures * Collaborate with management to continuously improve processes and outcomes * Perform other related duties and tasks as assigned to support team and business needs Qualifications * High school diploma or equivalent required * DRP (Direct Repair Program) experience preferred * CCC One experience preferred * Outstanding customer service and communication skills * Strong basic computer proficiency * A positive, team-oriented attitude with a focus on customer satisfaction * Ability to thrive in a fast-paced environment * Solid math, reading, and comprehension skills * Willingness to learn and adapt to new technology and repair techniques * Experience operating diagnostic tools and electronic equipment * Valid driver’s license * Commitment to maintaining cleanliness and care of customer vehicles