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Charlotte Tilbury, the renowned beauty brand founded by the world-famous makeup artist, is looking for a talented and passionate Counter Manager to join our dynamic team. We are committed to creating a world of magic in beauty, delivering exceptional customer experiences, and inspiring our clients with innovative products. As a Counter Manager, you will lead a high-performing team, drive sales, and ensure the Charlotte Tilbury experience shines through at every customer touchpoint.

Responsibilities

+ Oversee the daily operations of the counter, ensuring a luxurious shopping environment and exceptional customer service.

+ Lead, train, and develop a team of beauty consultants, inspiring them to deliver outstanding results and service.

+ Set and achieve sales targets, implementing strategies to maximize revenue and build customer loyalty.

+ Build strong relationships with clients, providing personalized consultations that enhance their beauty journey.

+ Manage inventory and stock levels, ensuring product availability and effective visual merchandising.

+ Organize and execute promotional events and makeup demonstrations to engage clients and drive sales.

+ Collaborate with other departments and stakeholders to enhance brand visibility and overall performance.

Requirements

+ Minimum of 2 years experience in a retail or management role within the beauty industry.

+ Strong leadership skills with a proven ability to motivate and develop a team.

+ Exceptional communication skills and a passion for beauty and skincare.

+ Demonstrated ability to drive sales and achieve targets in a competitive retail environment.

+ Creative flair and understanding of current beauty trends and consumer preferences.

+ Ability to work flexible hours, including weekends and holidays.

+ Strong organizational and multitasking skills to manage the demands of the role.

Benefits