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Software Engineer III- AI/RAG

Addison, Texas

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Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the job include ensuring that software is developed to meet functional, non-functional and compliance requirements, and solutions are well designed with maintainability/ease of integration and testing built-in from the outset. Job expectations include a strong knowledge of development and testing practices common to the industry and design and architectural patterns.

Position Summary

Join a groundbreaking team at Bank of America, at the forefront of innovation in AI. We are building the next generation of Gen AI platform, empowering new AI initiatives across Consumer, Small Business, Global Banking, and Wealth organizations. This is a unique opportunity to contribute to a critical platform that will enable secure, scalable, and high-performance AI capabilities across the organization. We value curiosity, collaboration, and a passion for pushing the boundaries of what’s possible with AI.

This position is focused on design, build, and operate of reusable toolkits for Gen AI RAG capabilities.

Responsibilities:

+ Codes solutions and unit test to deliver a requirement/story per the defined acceptance criteria and compliance requirements

+ Designs, develops, and modifies architecture components, application interfaces, and solution enablers while ensuring principal architecture integrity is maintained

+ Mentors other software engineers and coach team on Continuous Integration and Continuous Development (CI-CD) practices and automating tool stack

+ Executes story refinement, definition of requirements, and estimating work necessary to realize a story through the delivery lifecycle

+ Performs spike/proof of concept as necessary to mitigate risk or implement new ideas

+ Automates manual release activities

+ Designs, develops, and maintains automated test suites (integration, regression, performance)

+ Performs Continuous Integration and Continuous Development (CI-CD) activities.

+ Contributes to story refinement and definition of requirements.

+ Participates in estimating work necessary to realize a story/requirement through the delivery lifecycle.

+ Manage multiple priorities, and simultaneously engage with multiple teams.

+ Be vocal and actively participate in all session with business stakeholders and agile teams.

+ Collaborate with product teams, data analysts and data scientists to design and build solutions.

+ Utilizes multiple architectural components (across data, application, business) in design and development of client requirements.

Managerial Responsibilities:

This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

+ Opportunity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully.

+ Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.

+ Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results.

+ Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.

+ People Manager & Coach: Knows and develops team members through coaching and feedback.

+ Financial Steward: Manages expenses and demonstrates an owner’s mindset.

+ Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth.

+ Driver of Business Outcomes: Delivers results through effective team management, structure, and routines.

Required qualifications:

+ 8 years of software development experience on large, complex systems

+ 5+ years OOP in Python/Scala/Java programming experience with expert level development skills

+ Hands on experience and knowledge generative AI RAG process for various use cases, including chunking, embedding, retrieval, reranking and summarization.

+ Hands-on experience in application development in one or more areas MongoDB, Redis, Angular/React Frameworks, Containerization, Building API based application leveraging FAST API services, JWT Integration, API Gateway

+ Develop efficient utilities, automation frameworks, data science platforms that can be utilized across multiple Data Science teams for AI/ML and GenAI work.

+ Experience with AI/ML/GenAI Lifecycle Management and Development and its Ecosystem. Hands on experience building frameworks using MLOps, Fine – Tuning techniques, Inference Frameworks

+ Building API based application leveraging FAST API services, JWT Integration, API Gateway

+ Working in large sized teams that collaboratively develop on a shared multi-repo codebase using IDEs (e.g. VS Code rather than Jupyter Notebooks), Continuous Integration (CI), Continuous Deployment (CD) and Continuous Testing

+ Hands-on DevOps experience with one or more of the following enterprise development tools: Version Control (GIT/Bitbucket), Build Orchestration (Jenkins), Code Quality (SonarQube and pytest Unit Testing), Artifact Management (Artifactory) and Deployment (Ansible)

Desired Qualifications

+ Experience developing Gen AI training and RAG platform with open-source model, inferencing & servicing capabilities, MCP modules etc..

Skills:

+ Application Development

+ Automation

+ Influence

+ Solution Design

+ Technical Strategy Development

+ Architecture

+ Business Acumen

+ DevOps Practices

+ Result Orientation

+ Solution Delivery Process

+ Analytical Thinking

+ Collaboration

+ Data Management

+ Risk Management

+ Test Engineering

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.