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Software Engineer 3

Who are we looking for?

Choice Hotels, one of the world’s largest lodging franchisors, has an exciting new opportunity for a Site Reliability Engineer within our Finance Technology team. This team ensures the reliability, scalability, and performance of financial systems and services at Choice by applying software engineering principles to infrastructure and operations. As a key member of the team, you will be responsible for maintaining system reliability and performance across our cloud platforms, while working closely with software engineering and infrastructure teams to ensure seamless operations and rapid incident resolution.

Are you a self-driven engineer with deep expertise in cloud infrastructure, automation, and monitoring who thrives in a fast-paced, collaborative environment? We invite you to apply for our Software Engineer 3 role and #MakeItYourChoice.

Your Responsibilities

Cloud Infrastructure & Reliability Engineering

+ Design, implement, and manage scalable, reliable, and secure infrastructure solutions on AWS.

+ Develop and maintain Lambda functions, manage S3 data storage, and ensure seamless cloud service integration.

+ Support high availability and disaster recovery initiatives across production environments.

Automation & DevOps

+ Build and maintain CI/CD pipelines using tools such as Jenkins, Bitbucket Pipelines, and GitLab CI.

+ Automate deployment, monitoring, and infrastructure provisioning using Python and Java.

+ Implement Infrastructure as Code using Terraform or CloudFormation for consistency and repeatability.

Monitoring, Observability & Incident Response

+ Develop and maintain dashboards and alerts using Datadog, CloudWatch, Grafana, and Prometheus.

+ Proactively detect, respond to, and resolve infrastructure and application-level issues.

+ Participate in on-call rotations and manage incident resolution, including post-mortem documentation.

Collaboration & Continuous Improvement

+ Partner with development, QA, and infrastructure teams to promote a culture of shared responsibility for system reliability.

+ Drive root cause analysis and implement long-term fixes to prevent recurring issues.

+ Provide technical leadership, mentorship, and guidance to junior SREs and cross-functional peers.

Your Experience, Skills & Competencies

+ Bachelor’s degree in Computer Science, Information Technology, or related field.

+ 5+ years of hands-on experience in Site Reliability Engineering, DevOps, or a related technical role.

+ Strong proficiency in Python and Java for automation and scripting.

+ In-depth experience with AWS services including EC2, S3, Lambda, CloudWatch, and others.

+ Expertise in CI/CD tools such as Jenkins, GitLab CI, and Bitbucket Pipelines.

+ Proven experience building monitoring dashboards and custom metrics for proactive observability.

+ Strong problem-solving and troubleshooting skills across distributed systems and cloud infrastructure.

+ Excellent communication skills and a collaborative, team-oriented mindset.

+ A team player mindset with a proactive approach to problem-solving.

+ Demonstrated key competencies: Ensures Accountability, Drives Results, and Cultivates Innovation

Preferred Qualifications

+ Experience or familiarity with Oracle Fusion financial modules such as Accounts Receivable (AR), Accounts Payable (AP), General Ledger (GL), or other ERP systems.

+ Hands-on experience with Terraform or AWS CloudFormation for infrastructure automation.

+ Experience with Agile/Scrum methodologies and cross-functional teams.

+ AWS Certification (e.g., Solutions Architect, DevOps Engineer).

+ Familiarity with Docker, Kubernetes, or other containerization technologies.

Your Team

This is an individual contributor role reporting to a Senior Manager. You will work alongside 4–6 peer teammates and regularly collaborate with cross-functional departments.

Your Work Location

As our Software Engineer 3, you will be based at our state-of-the-art worldwide corporate headquarters in North Bethesda, MD. Located less than 15 miles from Washington, DC, we are just one block from the North Bethesda Metro station (Red Line and MARC Brunswick Line) with easy access to I-270 and plenty of free parking.

Salary Range

The salary range for this position is $120,000 to $153,000 annually.

The pay range listed is for this position and is what Choice Hotels reasonably expects to pay. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:

+ Competitive compensation and benefits, including medical, dental, and vision coverage

+ Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance

+ Financial benefits for retirement and health savings

+ Employee recognition programs

+ Discounts at Choice hotels worldwide

About Choice

Choice Hotels International, Inc. (NYSE: CHH) is one of the largest lodging franchisors in the world. With nearly 7,500 hotels, representing nearly 630,000 rooms, in 46 countries and territories, with a range of high-quality lodging options from limited service to full-service hotels in the upper upscale, upper mid-scale, midscale, extended-stay, and economy segments. We’re the hotel company for those who choose to bet on themselves – the underdog, the dreamer, the entrepreneur – because that’s who we are, too.

At Choice, we are united by the simple belief that tomorrow will be even better than today – for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, MD and St. Louis Park, MN as well as our technology center in Scottsdale, AZ, and through our associates around the globe, every voice is heard, and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our more than 18,000 franchise owners, which propels us forward – giving our work at Choice a purpose larger than our business.

* PLEASE NOTE: This role is not eligible for sponsorship *

Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:

+ Competitive compensation and benefits, including medical, dental, and vision coverage

+ Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance

+ Financial benefits for retirement and health savings

+ Employee recognition programs

+ Discounts at Choice hotels worldwide

About Choice

Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We’re the hotel company for those who choose to bet on themselves — the striver, the dreamer, the entrepreneur — because that’s who we are, too.

At Choice, we are united by the simple belief that tomorrow will be even better than today — for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward — giving our work at Choice a purpose larger than our business.

Our corporate office locations:

North Bethesda, MD — Located at Pike & Rose (https://pikeandrose.com/) , our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.

Scottsdale, AZ — Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.

Minneapolis, MN — Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.

Field/Remote — Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.

Choice’s Cultural Values

Welcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show Integrity

Choice’s Leadership Principles

Act with Intention | Lead with Authenticity | Grow & Deliver