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We are looking for an experienced **Dispatcher** to join the team at our location in **McKinney, Texas.** A typical schedule for this position is Monday-Friday 6:30am-5:30pm, with every 4th Saturday as needed.

DUTIES AND RESPONSIBILITIES:

+ Monitors and tracks progress of drivers throughout the work day in order to ensure timely completion of assigned routes

+ Route data entry

+ Approaching all encounters with employees, customers and vendors in a friendly, service-oriented manner

+ Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.

+ Assisting driver(s) when a pick up or delivery is in question before servicing.

+ Scheduling and dispatching work to various employees and departments throughout the day.

+ Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.

+ Delivers services to customers in a manner that promotes goodwill. Interacts with customers daily.

+ Work in a fast paced, cooperative, high call volume environment.

+ Calculate payments for Transfer Station walk in customers

REQUIREMENTS:

+ High school diploma or equivalent is required.

+ 2 years of Dispatcher or Office Admin experience _preferred_ .

+ Strong typing skills.

+ Must have working knowledge of MS Office Suite (Excel, Word, Outlook, Etc).

+ Excellent organization and strong communication skills, both orally and written.

+ Ability to meet tight deadlines and juggle multiple priorities.

+ Pleasant demeanor over the phone and emails

+ Critical and logical thinking skills

+ Proficient in English and Spanish _preferred._ .

We offer excellent benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement.

_Waste Connections is an Affirmative Action/Equal Opportunity Employer(Minorities/Female/Disabled/Veterans)_