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Description

The Alexa+ team seeks an experienced Senior Solutions Architect to drive strategic adoption of Alexa+ across Tier-1 partners, and shape the future of Generative AI integrations at scale.

Powered by GenAI, Alexa+ is your new personal AI assistant that gets things done—she’s smarter, more conversational, more capable, and will be available across our family of devices: screened, non-screened, mobile, FireTV, and Alexa.com, to name a few. Rebuilt from the ground up, this new version of Alexa uses a state-of-the-art architecture that automatically connects a variety of large language models (LLMs), agentic capabilities, services, and devices at scale.

In your role as voice of the developer, and representing Amazon as a senior technical leader, you’ll manage relationships with customer senior leadership, providing technical consultation to key development partners, and lead complex projects with cross-team impact. Responsibilities include proactively identifying future trends and product gaps, developing reusable architectural frameworks to accelerate adoption, and establishing best practices that empower the broader SA community. This position requires translating complex technical concepts into business value for senior leaders while helping partners identify innovative applications for Alexa's capabilities, and make strategic trade-offs to achieve long-term goals.

The ideal candidate brings extensive technology solution design experience, proven success leading large-scale cloud architectural implementations, and a track record of driving technical strategy with executive stakeholders. You combine deep technical expertise with strong leadership abilities, enabling you to drive cross-team change, and mentor other architects while building lasting partnerships at the highest levels.

Key job responsibilities

Technical Innovation & Excellence

- Design and establish large-scale solution design and architectural frameworks that drive consistent implementation across multiple partner portfolios

- Create reference patterns and LLM optimization standards that simplify complex problems and become adopted both internally and externally

- Make high judgment technical decisions independently in ambiguous situations, determining appropriate solution strategies with significant business impact

Partner & Business Impact

- Drive C-level technical engagement with strategic partners, establishing technology roadmaps that drive Amazon and partner flywheels

- Establish scalable processes and frameworks that accelerate adoption across categories, not just individual partners

- Influence Alexa+'s customer and developer experience through synthesis of market trends, competitive intelligence, and strategic partner feedback

Strategic Leadership & Development

- Collaborate with product leadership during early formation stages of new capabilities, directly influencing product requirements and go-to-market strategies

- Accelerate SA community development by mentoring junior architects, performing technical promotion assessments, and establishing team best practices

- Represent Amazon as a recognized thought leader at major industry events, establishing technical credibility that opens new strategic partnership opportunities

A day in the life

We’re looking for a highly talented and motivated Sr SA to join our Alexa+ team to help bring our partner experiences to life with Generative AI. You’ll engage in deep, technical discussions to design solutions, solve problems, and coordinate Alexa+ feature implementations to raise the bar on the customer experience. You’ll be acting as voice of the developer with our domain, product and engineering teams to influence roadmaps using data-driven analysis, and a working backwards mindset.

About the team

Our mission is to source and onboard, delightful, useful, and engaging third party experiences to Alexa+ that helps customers get things done, and drives the Amazon and partner flywheels. We are a diverse group of technologists who bridge the gap between business development (BD), internal product and engineering teams, and customers.

Basic Qualifications

- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience

- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients

- Bachelor's degree in computer science, engineering, mathematics or equivalent

- Moderate experience with at least one language, e.g., Python, TypeScript, Java, to build working prototypes or production systems that showcase innovative approaches to technical problems

- Experience developing strategies that influence leadership decisions at the organizational level

- Working knowledge of LLMs and their application in GenAI applications

Preferred Qualifications

- 5+ years of IT development or implementation/consulting in the software or Internet industries experience

- Experience working with end user or developer communities

- Experience architecting/operating solutions built on AWS

- Track record of technical thought leadership (speaking engagements, publications)

- Exceptional verbal and written communication skills to effectively engage with technical and business stakeholders, from individual contributors to C-suite executives

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.