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We are seeking a dynamic Manager to lead technical integration and customer onboarding efforts while driving strategic sales enablement across our security, AV, and low-voltage distribution channels. In this role, you will work closely with key partners to build and expand e-procurement capabilities, support critical account growth, and deliver impactful solutions that enhance operational efficiency and customer engagement.

Job Duties

+ Partner with sales leadership to identify and capture e-procurement opportunities, expanding adoption within existing accounts and winning new business

+ Champion e-procurement capabilities in RFP responses, customer meetings, and strategic account planning sessions

+ Drive revenue growth by positioning e-procurement as a differentiator and value-added service

+ Lead end-to-end customer onboarding for e-procurement platforms, including PunchOut catalogs, EDI connections, cXML, and other methods

+ Serve as the primary point of contact for technical implementation, collaborating with both internal and external teams

+ Manage day-to-day e-procurement operations, ensuring high uptime, smooth transaction flow, and fast issue resolution

+ Work within an agile framework, collaborating with DPOs, architects, developers, sales teams, and third-party vendors to align efforts and deliver outcomes

+ Manage vendor relationships, including onboarding, issue resolution, and ongoing performance

+ Monitor program performance and deliver reports with actionable insights

+ Gather and synthesize customer feedback to drive platform improvements and user experience enhancements

+ Develop best practices, training materials, and documentation for internal and external use

You Must Have

+ 12+ years in B2B e-commerce, procurement integration, or technical account management

+ Deep experience in B2B, wholesale distribution

+ Proven track record in customer-facing roles with the ability to explain complex technical concepts to non-technical stakeholders

+ Deep understanding of APIs, data formats (XML, JSON), and integration troubleshooting

+ Experience with e-commerce ecosystems and digital selling platforms, including integrations with procurement tools and customer-facing marketplaces

+ General knowledge of PIMs, ERPs, and procurement platforms

+ Proficiency in data analysis tools and reporting platforms

We Value

+ Background in security, AV, or low-voltage distribution

+ Experience contributing to Agile planning activities like sprint planning, backlog grooming, and writing user stories

+ Knowledge of e-procurement protocols (PunchOut, EDI, cXML, OCI/OPI)

+ Hands-on experience with major platforms such as Ariba, Coupa, Oracle, Jaggaer, or similar

\#LI-HYBRID

\#LI-MH2

Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at [www.resideo.com](http://www.resideo.com/).

At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the ["EEO is the Law" poster](https://www.resideo.com/us/en/-/media/Resideo/Files/Corporate/Careers/EEO%20is%20the%20Law%20poster.pdf?rv=fdc492d184344b3ea4aec0c96b321632), ["EEO is the Law" Supplement Poster ](https://www.resideo.com/us/en/-/media/Resideo/Files/Corporate/Careers/EEO%20is%20the%20Law%20Supplement%20Poster.pdf?rv=ebe367cad846443e8fa5aa86062813b6)and the [Pay Transparency Nondiscrimination Provision](https://www.resideo.com/us/en/-/media/Resideo/Files/Corporate/Careers/Pay%20Transparency%20Nondiscrimination%20Provision.pdf?rv=11a9cf6533ba426296b137d906b0ce01). Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to [Recruitment Privacy Notice](https://www.resideo.com/us/en/-/media/Resideo/Files/Corporate/Resideo%20%20-%20Recruitment%20Privacy%20Notice.pdf?rv=6d871e71bfa24982b181c92fda232b7a). If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.