• Customer Invoicing Manager

    Hyster-Yale Materials Handling (Greenville, NC)


    Job Title

     

    Customer Invoicing Manager

     

    Job Category

     

    Finance

    Job Description

    _What starts with_ _YOU,_ _moves the world!_

     

    Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented **Customer Invoicing Manager** based at our Americas Headquarters located in **Greenville, NC** .

    What you will do:

    + **Employee Supervision, Training & Development**

    + Supervises a team of employees with the goal to instill a culture of accountability and accuracy, while empowering employees to recommend improvements.

    + Recruit and select qualified employees who demonstrate knowledge and understanding or basic accounting principles

    + Train & development employees and provide regular performance feedback.

    + **Customer Invoicing**

    + Oversee invoicing for accuracy and requirements for the various customer types: Major Accounts, Dealers, Consignment, Memo, Government, Intercompany, Fleet (T&M, Fixed, and Hourly), and Robotics & Automation.

    + Coordinate with Sales Ops and Pricing for special program invoicing and develop new invoicing processes as needed.

    + Maintain metrics for invoicing issues/errors for Domestic Invoicing, Export Invoicing, and Fleet Invoicing.

    + Understand and review revenue recognition policies to complete updates and recommend changes as needed.

    + **Cash Application**

    + Overseeing daily application of cash received to ensure up to date proper statement presentation for customer and dealer accounts.

    + Review daily reporting of Cash and metrics in BillTrust as well as month cash reconciliation.

    + Coordinate with Credit team to obtain accurate remittance details for customer payments.

    + Oversee cash lead when communicating server issues delaying receipt of bank statements or matched payments being imported in SAP from BillTrust.

    + **Project Management/Continuous Improvement**

    + Manage open SSRs (System Service Requests) necessary to implement system improvements.

    + Work with RPA team to develop automation for applicable invoicing processes.

    + Work with new tools such as Alteryx and Power BI to create new workflows to reduce manual processing in analysis and reporting.

    + **Analysis & Problem Solving**

    + Review and analyze the commissions accounts for both Domestic and Export sales to ensure proper reporting of balances. May include JE entry review and/or prep to reclass for proper balance reporting.

    + Analyze new or unique invoicing situations and develop new invoicing processes to meet the needs of the business while maintaining proper segregation of duties.

    Who you are:

    + **Detail-Oriented Problem Solver:** You are highly analytical and can quickly resolve discrepancies while maintaining financial accuracy.

    + **Strategic Thinker:** You make informed decisions regardingcustomer invoices and cash payments.

    + **Strong Communicator:** You effectively engage with internal teams, customers, and external partners to resolve issues and drive process improvements.

    + **Tech-Savvy Leader:** You have experience managing financial systems and implementing new technologies to optimizeprocesses.

    + **Collaborative & Adaptable:** You excel in fast-paced environments, managing multiple priorities while working across teams and time zones.

    What you will need:

    + Education:

    + Bachelor's degree in Accounting or Finance (required).

    + Graduate degree and/or CPA preferred.

    + Experience:

    + 5-7 years of relevant experience in accounts receivable or financial operations.

    Skills, Experience & Abilities

    + **Accounting Expertise:** Strong understanding of general ledger transactions, financial statements and accounting standards, concepts and reporting principles.

    + **Leadership & Team Management:** Proven ability to lead and develop teams, manage relationships, and oversee projects and process improvements.

    + **System Proficiency:** Experience with financial software, including NOMS, SAP, Sales Force (SVMX), AS400 and Billtrust.

    + **Analytical & Process Improvement:** Advanced Excel skills and the ability to drive continuous improvement initiatives, including automation and system enhancements.

    + **Project Management:** Strong organizational skills to oversee multiple projects, meet deadlines, and implement new financial processes.

    Who we are:

    Hyster-Yale Materials Handling, Inc, designs, engineers, manufactures, markets, and services a complete range of application-tailored lift trucks, attachments and fuel cell solutions that are transforming the way the world moves materials. As a global leader in the Materials Handling industry, Hyster-Yale Materials Handling, Inc, have been building relationships with our customers, suppliers, dealers, and employees for over 90 years.

    What we offer:

    _Hyster-Yale Materials Handling, Inc, offers competitive pay, tuition reimbursement, supportive work environment, hybrid work_ _option_ _, and opportunities for growth and development. A full benefits package: paid time off; medical, dental,_ _vision, and_ _life insurance, employer-sponsored profit sharing and 401(k)._

    \#LI-OP

    \#LI-ONSITE

    Job Type

     

    Permanent

     

    Time Type

     

    Full time

     

    Work Hours

     

    40

    Travel Required

    No

     

    Primary Location

     

    HY US Greenville, NC (Headquarters)

     

    Address

     

    1400 Sullivan Drive

     

    Zip Code

     

    27834

     

    Field-Based

     

    No

     

    Relocation Assistance Available

     

    No

     

    We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.

     

    EOE/Minorities/Females/Veterans/Disabled