"Alerted.org

Description

Introduction

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a System Administrator Epic with HCA Healthcare you can be a part of an organization that is devoted to giving back!

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

+ Free counseling services and resources for emotional, physical and financial wellbeing

+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock

+ Family support through fertility and family building benefits with Progyny and adoption assistance.

+ Referral services for child, elder and pet care, home and auto repair, event planning and more

+ Consumer discounts through Abenity and Consumer Discounts

+ Retirement readiness, rollover assistance services and preferred banking partnerships

+ Education assistance (tuition, student loan, certification support, dependent scholarships)

+ Colleague recognition program

+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

_Note: Eligibility for benefits may vary by location._

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the HCA Healthcare family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic System Administrator Epic to help us reach our goals. Unlock your potential!

Job Summary and Qualifications

JOB SUMMARY

The Epic Client System Administrator is responsible for providing and maintaining the windows-based servers including but not limited to installation of special updates, Epic upgrades, and patching. This role works with a group of information technology staff, including infrastructure engineers; database administrators; release managers, application analysts; and security specialists to design, install and support the Epic IT infrastructure and applications. This includes installing and configuring the Epic applications; ensure industry and HCA specific system security protections and compliance are in place; integrate third party systems with Epic and HCA systems; ensure proper change management process and ongoing operational support of all Epic systems and applications.

The Epic Client System Administrator establishes and maintains strong relationships with the entire project team, clinical leaders, facility staff and IT&S operations, providing technical oversight to the organization. This position collaborates with project leadership on planning, implementation, status reporting and operational support for the application. Assist or and implement industry best practices, project controls, processes, and disciplines to support the Epic projects and support.

The Epic Client System Administrator works with teams to ensure technical solutions abide with all regulatory compliance including HIPAA, SOX, PCI, and other regulatory agencies, security policies, and non-functional requirements.

GENERAL RESPONSIBILITIES

The following are highlighted competencies and core expectations for the job/role:

• Act as an Epic Administrator with assigned project discovery, working collaboratively with business leaders and stakeholders to establish a shared understanding of business needs. Ensure alignment between engagement objectives, business strategic direction and overall project deliverables.

• Involved with the design, procurement, delivery, operational support, and life cycle for:

o ESX hypervisors, Windows Virtual Machines, Windows physical servers

o SSO, Tap-n-Go, and remote access via PCs, laptops, mobile devices, and tablets.

o Networking to include port configurations, firewall policies, PCI compliance, load balancing.

o Storage to include storage procurement, installation, and provisioning.

o Backups to include clones, Commvault and data replication.

o Business continuity technology and processes

o Change management oversight leveraging Epic Data Courier and Service Central

o Security definition and enforcement of user roles, access provisioning, financial Payment Card Industry standards and data encryption

o End user device recommendations, selection, and support.

o Application performance testing

o Third party application integrations

o Identify and maintain Epic test lab equipment.

• Actively supports assigned Projects and IT Leadership goals.

• Accountable for the completion and quality of deliverables assigned including but not limited to design documentation, build audits, testing plans and scripts, training curriculum, and support documentation.

• Communicate project status with project members, with department representatives, and with higher level executive leadership; provide formal status reporting on a periodic basis to leadership as requested.

• Participate and lead in other key implementation project activities and meetings as assigned.

• Accountable for the completion and quality of deliverables assigned to the team including but not limited to design documentation, build audits, testing plans and scripts, training curriculum, and support documentation.

• Lead efforts focusing on technical infrastructure, database administration, security, and data reporting.

• Define and lead business continuity planning/testing for Epic implementations. This not only includes data center destruction, but also localized facility events that require business continuity planning.

• Analyze issues/problems identified by team members and end-users and assist with resolutions, or appropriately escalate as needed.

• Maintain change management policies and execution for code and data promotion through the Epic environments.

• Ensure that the Epic solution meets all IT&S, governmental and industry security guidelines from an infrastructure perspective.

• Implement, coordinate the processes and timing of Epic software maintenance.

• Implement and coordinate Epic software releases and updates and initiate the process for distributing and reviewing release notes

EDUCATION

Bachelor’s degree preferred

EXPERIENCE

5+ years of relevant experience with EPIC required

OTHER/SPECIAL QUALIFICATIONS

Obtained or willing to obtain / maintain Epic Client Systems Manager (ECSM/ECSA) certification.

May take additional Epic Application courses to gain holistic understanding of Epic; gain full understanding of integration points.

Other professional technical or project management certifications desired.

Experience working and managing EPIC environments.

PHYSICAL DEMANDS/WORKING CONDITIONS

Sitting for extended periods of time.

Flexibility with work hours for the updates, upgrades, and implementation of environment

Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices and objects.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our System Administrator Epic opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.