• Customer Service Representative

    Robert Half Finance & Accounting (Freehold, NJ)


    Description

    40,000 - 55,000

    Benefits:

    + 401K match 3%

    + Medical, Dental, Vision

    + Paid time off

     

    We are looking for a dedicated Customer Service Representative to join our team in the Freehold, New Jersey area. In this role, you will be responsible for assisting clients with inquiries, resolving issues, and ensuring exceptional support experiences. If you thrive in a fast-paced environment and have a passion for helping others, this position is an excellent opportunity to showcase your skills.

    Responsibilities:

    • Respond to customer inquiries promptly and professionally through various communication channels.

    • Address and resolve customer complaints to ensure satisfaction and retention.

    • Maintain accurate records of customer interactions and update relevant systems as needed.

    • Provide detailed information about products and services to assist customers in making informed decisions.

    • Collaborate with team members to improve service processes and overall customer experience.

    • Follow established protocols to handle escalations and complex issues effectively.

    • Monitor customer feedback and suggest improvements to enhance service quality.

    • Ensure compliance with company policies and procedures during all customer interactions.

    Requirements

    The ideal candidate will have experience handling order entry.

     

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .