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IT Support Technician
- Robert Half Technology (Albuquerque, NM)
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Description
We are looking for a skilled and adaptable IT Support Technician to join our team in Albuquerque, New Mexico. As a valued member of our organization, you will provide multi-tiered technical support to clients, ensuring their IT systems run smoothly and efficiently. This is a long-term contract position that offers the opportunity to work in a dynamic and fast-paced environment.
Responsibilities:
• Provide responsive IT support through remote or in-person channels, addressing a wide range of technical issues.
• Deliver advanced troubleshooting and maintenance for computer systems, peripherals, and networks to ensure optimal performance.
• Manage and procure IT hardware and software components, including servers, computers, printers, and networking equipment.
• Install, configure, and update hardware and software to meet client needs.
• Perform repairs on computers and peripherals, coordinating with external vendors when necessary.
• Monitor and maintain the functionality and security of PCs, peripherals, and network systems.
• Assist and train users on system and network operations, fostering a high level of customer satisfaction.
• Plan, configure, and maintain servers, databases, and mail systems to ensure stability and disaster recovery readiness.
• Troubleshoot and document system outages and end-user issues in a timely and organized manner.
• Maintain accurate inventory records of hardware and software licenses for clients.
Other duties as needed
Requirements
Interviews are currently being conducted, for immediate consideration please apply
The successful IT Support Technician will have:
•Advanced Desktop support, proficiency in Windows desktop, laptop, and server support.
• Hands-on experience with physical workstation, laptop, and server setup.
• Server experience- Active Directory required.
• Strong knowledge of Microsoft Office 365, including Azure and Exchange.
• Understanding of networking protocols, firewalls, switches, VLANs, and routing.
• Experience with wireless access points and remote access tools.
• Knowledge of Fortinet, ubiquity is a plus
• 50/50 IT/Desktop support and systems/networking support
• At least 2 years of relevant IT support experience
Must have a valid Drivers license and reliable transportation required, travel to client sites in Albuquerque and Los Lunas and some travel to Santa Fe, NM.
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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