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3rd Shift Emergency Registration
- Robert Half Office Team (Rochester, MI)
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Description
We are looking for a dedicated Patient Access Specialist to join our team on a contract basis in Rochester, Michigan. This role involves working the midnight shift after completing an extensive five-week daytime training program. The ideal candidate will play a critical role in ensuring seamless patient registration and intake processes while delivering exceptional customer service. This position requires rotation between two campuses and includes weekend and holiday shifts.
Responsibilities:
• Register patients for emergency, inpatient, and outpatient services, ensuring accuracy and efficiency.
• Guide patients through the use of available technology during the registration process.
• Maintain precise and timely data entry to support accurate records and billing.
• Provide outstanding customer service by addressing patient inquiries and concerns with professionalism.
• Collaborate with team members to meet department needs, including rotating shifts and locations.
• Ensure compliance with health and safety requirements, including COVID-19 and flu vaccination mandates.
• Assist in additional administrative or operational tasks as needed to support the department.
• Adapt to a fluctuating schedule, including occasional weekday shifts and holiday rotations.
Requirements • At least 1 year of experience in a related role; healthcare experience is a plus.
• Strong customer service skills with the ability to handle diverse patient interactions.
• High level of reliability and commitment to the responsibilities of the role.
• Proficiency in accurate and efficient data entry.
• Ability to work the midnight shift following a five-week daytime training period.
• Flexibility to work at multiple locations and adapt to changing schedules.
• Compliance with vaccination and occupational health screening requirements.
• Initiative and the ability to work independently as well as part of a team. TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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