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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

In this position you will be responsible for the review of refund checks from providers and/or members to determine if a claim is overpaid. If the claim is overpaid, choose detailed reason for overpayment, and add information into the overpayment tracking system (OPT). Flex time is available however, core business hours are from 8am EST to 4pm EST and you may be asked to adjust your schedule if meetings are scheduled during core business hours.

Required Qualifications

2 years HRP claims processing or customer service experience

-SCM system

-ASD

-OPT-not required, can train

Experience in a production environment

Self-starter

Works well independently

Works well in a group setting

Exhibits all Heart at Work Behaviors

Demonstrated ability to handle multiple assignments competently, accurately and efficiently

Adapts well to change

Time management skills

Microsoft Office Products - Outlook, Word, Excel

-Provider services -processing or phone background.

Preferred Qualifications

Flexibility in daily tasks

Quick Learner

ACAS Provider Contract - ability to read and interpret

willingness to work overtime, when needed

Positive Attitude

Understanding of claim payments

Education

HS Diploma

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$18.50 - $35.29

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .

+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 07/21/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.