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Description

PCSI is looking for a Team Lead on our environmental services team at Naval Medical Center Portsmouth! The Team Lead works closely with their peers and supervisor to ensure the work completed meets the contract requirements. This position is responsible for completing assigned routes, reporting performance concerns and/or equipment deficiencies to leadership, assisting with follow-up on QCs, and supporting their peers to ensure their work on the contract meets standards.

This position reports to the Housekeeping Supervisor and is based in Portsmouth, VA. Typical work hours are full-time, 2nd shift, Monday through Friday (Weekends and holidays), 2:30 pm to 11:30 pm **.**

PCSI is an AbilityOne employer—as such, individuals and veterans with disabilities may be prioritized based on role. Documentation may be required.

Benefits Include:

+ Base pay of **$19.74/hr.**

Who We Are:

PCSI is a non-profit organization whose mission is to enhance the lives of people with disabilities through employment, advocacy, and partnerships. We vet, prepare, lead, and sustain a skilled workforce that provides top-tier services at job sites across the country. Our areas of expertise are wide and diverse; total facilities maintenance, hospital environmental services, custodial and grounds, disability awareness training, job coaching, and job placement are just a few. We integrate people with disabilities and veterans into meaningful jobs with competitive wages and benefits. Serving people of all abilities in their life’s journey is at the heart of what we do.

What You'll Do as a Lead:

+ Set the pace for other workers by directing and inspecting the work performed by employees to ensure it meets standards.

+ Assists in the performance of shift work duties to meet customer requirements, even when outside typical responsibilities.

+ Maintains a high level of productivity while working safely and dependably.

+ Works effectively with other team members and continues to improve and develop skills and knowledge.

+ Perform and direct work assignments for various housekeeping or floor care duties.

+ Conduct inspections to check the completion of work assignments and to ensure compliance with contract specifications.

+ Ensure employees have adequate supplies and equipment for completion of assignments.

+ Monitor team activities to establish individual performance trends.

+ Identify team members' training and development needs and train new and existing employees on proper cleaning techniques as assigned.

+ Report customer complaints, cleaning, and equipment deficiencies to the shift supervisor.

+ Adhere to the company rules, technical procedures, and safety policies, which may be communicated either verbally or in writing.

+ Provide leadership to team members and present a professional image to customers and co-workers.

+ Foster exceptional customer service skills.

+ Other duties as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What You'll Need to be successful:

+ High school diploma or GED

+ Demonstrated ability to read and understand service requests, container labels, product information, and directions on cleaning chemicals and other materials.

+ Working knowledge of cleaning methods, chemicals, and equipment; working knowledge of safety practices as related to work.

+ One or two years of public sector (school, hospital, etc.) related experience preferred.

+ Certified Healthcare Environmental Services Technician (C.H.E.S.T.) preferred.

Knowledge, Skills and Abilities:

+ Ability to read and understand service requests, container labels, product information, and directions on cleaning chemicals and other materials.

+ Working knowledge of cleaning methods, chemicals, and equipment.

+ Working knowledge of safety practices as related to work.

+ Ability to follow directions, understand work rules and procedures, and accept constructive criticism.

+ Ability to interact harmoniously with co-workers, hospital staff, and visitors.

+ Ability to work independently with minimal supervision.

+ Experience with Microsoft Office applications (e.g. EXCEL, WORD, OUTLOOK).

+ Ability to sit, stand, walk, bend, twist, crouch, kneel, use hands to handle and move about the facilities; lift up to 50 lbs.

+ Ability to adhere to contract requirements, company mission, core values, policies, and ethical practices.

+ Ability to effectively communicate orally and in written format.

Other Requirements:

+ Ability to pass criminal, drug, and driving screening.

+ Ability to be exposed to various dirt, debris, and odors. Subject to hazards associated with working in a health care environment that may cause personal harm, including diseases, cuts, bruises, burns, common colds, influenza, dust, odors, and elevated noise levels.

+ Ability to work any time or day of the week, including weekends and holidays.

+ Possess a valid driver’s license and maintain a good driving record.

+ If required, ability to obtain and maintain security clearance and base access to assigned site(s).

+ Ability to effectively read, write, and speak the English language.

All veterans and/or persons with all types of disabilities are strongly encouraged to apply!

Qualifications

Education

Required

+ High School or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.