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Software Engineer- SME
- ABBTECH Professional Resources, Inc. (Chantilly, VA)
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Software Engineer- SME
Location- Chantilly, Va
Clearance- TS/SCI w/ FSP
Salary- 200k-215k/yr
_The above salary range represents the range expected for the position; however, final salary offers are based on a number of factors such as the position’s responsibilities; the candidate’s experience, education, and skills; location; travel required; and current market conditions._
_This program requires US Citizenship_
Position Overview
We are seeking an experienced **Software Engineer** to join our technology-focused team supporting a critical government customer. This role centers on delivering engineering services for the **ServiceNow** platform—enhancing core platform capabilities, ensuring seamless integrations, and optimizing enterprise-wide functionality.
You'll contribute to a high-impact environment that values innovation, agility, and continuous improvement.
Responsibilities
+ Maintain and enhance core **ServiceNow functionality** to meet tenant needs
+ Develop, test, and deploy updates in accordance with evolving customer requirements
+ Customize and configure **ServiceNow applications** , user interfaces, and workflows
+ Collaborate with engineers and developers to implement configuration changes and build new features
+ Identify and resolve platform deficiencies with scalable, sustainable solutions
+ Maintain consistency across **development, testing, integration, and production** environments
+ Provide ongoing **production support** , end-user assistance, and defect resolution
+ Document testing procedures and system corrections
+ Research and implement emerging tools, technologies, and standards
+ Evaluate system compliance, interface requirements, and integration between hardware and software
+ Participate in planning of deployment phases and ensure high software quality
Required Education & Experience
+ **Minimum of 16 years** relevant experience with a **Bachelor’s or Master’s degree**
+ Expertise in **ServiceNow Development Platform** , including modules such as:
+ **ITSM** , **ITOM** , **SPM** , **HR** , **CSM** , **Asset Management** , **Change Management**
+ Strong development experience using **JavaScript** and related technologies
+ Proven experience in **Database Administration** (Oracle or MySQL)
+ Excellent communication skills—both verbal and written
+ Ability to balance multiple priorities and deliver on schedule
+ Self-motivated with strong collaboration and troubleshooting skills
+ Flexibility and eagerness to adopt emerging tools/technologies
+ Ability to work independently and in a team setting
+ Willingness to pursue **ServiceNow Certified System Administrator (CSA)** certification while on task
Preferred Qualifications
+ **ServiceNow CSA Certification**
+ Familiarity with **Scrum, Agile, Lean, and DevOps** frameworks
+ Experience with **Java, Ruby, DevOps, and DevSecOps** pipelines
_ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans_
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