• Administrative Associate - UPMC Washington…

    UPMC (Washington, PA)


    _Join Our Team as an Administrative Associate in Family Medicine!_

     

    _Are you a detail-oriented and compassionate professional looking to make a difference in a family medicine setting? We are seeking a dedicated Administrative Associate to join our dynamic team. In this role, you will be the first point of contact for our patients, ensuring a welcoming and efficient experience. Your organizational skills and friendly demeanor will help us provide exceptional care to our community._

    Responsibilities:

    + Greeting patients as they arrive for their appointment. Gathering patient demographic and insurance information and entering this into the electronic medical record system.

    + Document management: fax-in-box, attaching documents into the patient record, scanning documents into the patient record, collecting of paper forms and distributing them to the medical providers.

    + Answering phone calls: Patients, staff, and other Health care professionals. Transfer calls, take a message, and if it is a patient call document the call in the electronic medical record. Take off voice mail messages, check patient portal messages and send to the appropriate provider.

    + Open all mail and address as needed.

    + Collect copayments, cash and credit card payments, and balance payments at the end of the day.

    + Check patients out after seeing the physician: Provide patients with a written visit summary, prescriptions, lab orders, x-ray orders, and referrals to specialists.

     

    Schedule: Monday-Friday, 8:30AM-5PM.

     

    Traveling Requirements: Must be able to travel to all three offices located in Washington, Canonsburg, and Cecil PA.

     

    + High School diploma or equivalent.

    + Up to one year administrative experience preferred.

    + Working knowledge of word processing, electronic mail/calendar, spreadsheet, presentation, and database software.

    + Ability to use applicable MS Suite products.

    + Knowledge of business processes and procedures.

    + Ability to use basic reasoning skills

    Licensure, Certifications, and Clearances:

    + Act 31 Child Abuse Reporting with renewal

    + Act 33 with renewal

    + Act 34 with renewal

    + Act 73 FBI Clearance with renewal

     

    UPMC is an Equal Opportunity Employer/Disability/Veteran