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TITLE: Office Assistant 1 (Keyboarding) (1 vacancy) (NY HELPS)

UNIT: CSEA Administrative

CLASS: Competitive*

SALARY: 36,232

DATE POSTED: 7/8/2025

POST UNTIL: 7/23/2025

DESCRIPTION

The Department of World Languages and Literatures has major and minor programs in French and Francophone Studies, Spanish, as well as the language part of French and Spanish Education. We are a small department with one full-time French faculty and five full-time Spanish faculty. Class sizes are capped at 25 students. To learn more about the department, please visit https://suny.oneonta.edu/world-languages-and-literatures.

Key Responsibilities

+ Front Desk & Communication

+ Provide a professional, welcoming presence in the office.

+ Respond promptly and courteously to phone calls, emails, and in-person inquiries.

+ Coordinate communication between the department and other university offices.

+ Mail & Correspondence

+ Receive and distribute incoming mail and packages for department faculty.

+ Student Support

+ Provide guidance to work-study students and/or interns on routine tasks.

+ Academic & Departmental Administration

+ Process paperwork related to scheduling, course descriptions, book orders, and annual reports.

+ Support faculty in submitting course-related and administrative documents.

+ Maintain organized, up-to-date departmental records and files, including student records, syllabi, curriculum documents, and assessment materials.

+ Finance & Procurement

+ Collaborate with Procurement to monitor departmental expenses.

+ Process purchase orders and faculty travel requests (TRAs) accurately and in a timely manner.

+ Technology & Systems Management

+ Regularly use Banner and Argos to input placement/proficiency scores, manage course schedules, and access student information.

+ Use Campus Connection and EMS to reserve meeting spaces and coordinate department events.

+ Office & Resource Management

+ Ensure the supply cabinet is stocked and organized; notify Department Chair of supply needs and assist with related clerical tasks in the purchasing process.

+ Keep the department website current with relevant information and updates as directed.

Job Requirements:

Competitive Qualifications:

The successful candidate must be reachable on the full-time, permanent Civil Service list for Office Assistant 1 (Keyboarding), have held the permanent title of Office Assistant 1 (Keyboarding) in the past or be eligible to transfer into the title.

Non-Competitive Qualifications:

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).* To be considered for appointment through NY HELPS, candidates must meet the open- competitive minimum qualifications for this position:

There are no minimum education or experience requirements for this position.

Preferred Qualifications:

+ Experience working in a public-facing and/or support-centered role in an office.

+ Experience with Microsoft Office 365, Adobe Creative Suite, and Canva

+ Ability to use University systems such as: Oracle BIEE, Banner, Degree Works, EMS

+ Experience working with diverse populations, especially in terms of diverse cultures, gender identities, and foreign languages.

Additional Information:

This is a full-time, permanent position.

SUNY Oneonta enrolls about 5,500 students who pursue bachelor's or master's degrees or certificates in one of 70-plus academic programs. Known as an exemplary residential campus that values inclusion, service and sustainability, SUNY Oneonta is a nurturing community where students grow intellectually, thrive socially, and live purposefully.

The university is located in the City of Oneonta, nestled in the northern foothills of the Catskill Mountains about a four-hour drive from New York City, Boston, and Philadelphia. With a population just shy of 14,000, Oneonta is one of the 20 Most Picturesque Small Towns in America, according to Microsoft News. The natural beauty of the region is breathtaking year-round. Each season offers outdoor activities such as hiking, biking, boating, swimming, and skiing. Employees give SUNY Oneonta high marks for work/life balance, management, and culture. The university's indeed.com rating is 4.4, with one recent review noting that the people are what make SUNY Oneonta so special.

SUNY Oneonta values a diverse university community. Please visit our website on diversity at: https://suny.oneonta.edu/diversity. Moreover, the University is an Equal Opportunity/Affirmative Action employer. Women, persons of color, persons with disabilities, and protected veterans are encouraged to apply. "At SUNY Oneonta, we believe that diversity is an asset and a source of strength that energizes our collective growth and innovation." - President Alberto Cardelle."