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Description

The Opportunity

UCHealth Anschutz Inpatient Pavilion, Aurora, CO

Summary

The Director of Patient Flow is a key leadership position responsible for optimizing the movement of patients through the healthcare system and ensuring efficient, high-quality care delivery from admission to discharge. This role involves clinical support, collaboration, and strategic planning to reduce bottlenecks, improve throughput, and enhance the overall patient experience. The Director manages operational and quality standards across assigned departments, assumes administrative duties as needed, and participates in the development and implementation of software programs and technologies that provide real-time data on access and flow. By identifying opportunities to optimize bed availability, developing methodologies for staffing and productivity, and leading performance improvement initiatives, the Director works closely with teams to facilitate effective patient flow and leverage organizational resources to achieve measurable improvements in patient access and care.

Key Responsibilities

The Director of Patient Flow plays a key role in the health system's strategic and operational efforts by:

Responsibilities

• Develop and implement system-wide strategies to improve patient flow, optimize hospital capacity, and enhance patient access.

• Oversee the day-to-day operations of patient flow, including the Transfer Center, Internal Center, and other relevant departments.

• Monitor, analyze, and report on patient flow metrics, identify trends, and implement data-driven improvements.

• Work closely with various departments (Nursing, IT, Administration, etc.) to ensure efficient patient movement and address bottlenecks.

• Supervise, mentor, and develop managers and teams responsible for patient flow operations.

• Ensure compliance with healthcare regulations and standards related to patient flow and throughput.

• Partner with IT to enhance the functionality and effectiveness of patient flow management systems.

• Demonstrate proven ability to lead and manage teams, develop strategies, and drive performance improvement.

• Possess strong understanding of healthcare operations, patient care processes, and clinical workflows.

• Analyze data, identify trends, and develop data-driven solutions.

• Exhibit excellent communication and interpersonal skills to collaborate effectively with various stakeholders.

• Identify and resolve complex issues related to patient flow and throughput.

Candidate Qualifications

The successful candidate will meet the following requirements:

• Bachelor of Science degree in Nursing required; Master's Degree in Nursing or Administration preferred (or signed agreement to complete Master's within an agreed-upon timeframe)

• Current State licensure as a Registered Nurse (RN)

• Basic Life Support (BLS) Healthcare Provider certification

• Minimum of 5 years of progressive administrative experience, including oversight of multiple units

• Strong knowledge of healthcare operations, patient care processes, and clinical workflows

• Experience in data analysis, identifying trends, and implementing data-driven solutions

• Excellent communication and interpersonal skills for effective collaboration with cross-functional teams

• Proven aptitude for addressing and resolving complex issues related to patient flow and throughput

Pay: $69.65 - $111.44 / hour. Pay is dependent on applicant's relevant experience UCHealth invests in its Workforce.

UCHealth offers an Annual Incentive Bonus to recognize employee's contributions to our success in quality, patient experience, organizational growth, and financial goals.

UCHealth offers their employees a competitive and comprehensive total rewards package (benefit eligibility is based off of FTE status):

+ Medical, dental and vision coverage including coverage for eligible dependents

+ 403(b) with employer matching contributions

+ Time away from work: paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI)

+ Employer-paid basic life and accidental death and dismemberment coverage with buy-up coverage options

+ Employer paid short term disability and long-term disability with buy-up coverage options

+ Wellness benefits

+ Full suite of voluntary benefits such as flexible spending accounts for health care and dependent care, health savings accounts (available with HD/HSA medical plan only), identity theft protection, pet insurance, and employee discount programs

+ Education benefits for employees, including the opportunity to be eligible for 100% of tuition, books and fees paid for by UCHealth for specific educational degrees. Other programs may qualify for up to $5,250 pre-paid by UCHealth or in the form of tuition reimbursement each calendar year

Loan Repayment:

+ UCHealth is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program! UCHealth provides employees with free assistance navigating the PSLF program to submit their federal student loans for forgiveness through Savi.

UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified.

UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, color, national origin, language, culture, ethnicity, age, religion, sex, disability, sexual orientation, gender, veteran status, socioeconomic status, or any other characteristic prohibited by federal, state, or local law. UCHealth does not discriminate against any qualified applicant with a disability as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.

Who We Are (uchealth.org)