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Description

This position is incentive eligible.

Introduction

Do you want to join an organization that invests in you as a Director Transformation Operations? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

+ Free counseling services and resources for emotional, physical and financial wellbeing

+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock

+ Family support through fertility and family building benefits with Progyny and adoption assistance.

+ Referral services for child, elder and pet care, home and auto repair, event planning and more

+ Consumer discounts through Abenity and Consumer Discounts

+ Retirement readiness, rollover assistance services and preferred banking partnerships

+ Education assistance (tuition, student loan, certification support, dependent scholarships)

+ Colleague recognition program

+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

_Note: Eligibility for benefits may vary by location._

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Director Transformation Operations like you to be a part of our team.

Job Summary and Qualifications

The Director of Transformation Operations is a strategic and dynamic partner to the AVP of Transformation Operations, playing a pivotal role in enabling the successful execution of Digital Transformation & Innovation (DT&I) operating model. This role works cross-functionally with senior DT&I leaders to ensure alignment with enterprise priorities and operational excellence. The Director will focus on building scalable processes, driving workstream prioritization, and optimizing resources to support seamless and accelerated execution across the transformation efforts.

DT&I’s mission is to bring innovative technology solutions to the clinical and administrative frontline of HCA, re-shaping healthcare processes to improve patient outcomes, empower clinicians with insights, and drive greater efficiency for all. In this role you will be responsible for innovating our care team processes, making them more intelligent, impactful, and efficient. In so doing, you will help our clinicians provide the best care possible and have a better experience in their work.

What you will do in this role:

+ Assist the AVP of Transformation Operations to design, implement, and continuously improve operating models, governance frameworks, and core processes to streamline DT&I operation execution

+ Serve as a thought partner to senior DT&I leadership, helping connect strategic vision to operational execution through strong critical thinking and cross-functional awareness

+ Support DT&I operations, including idea intake, workstream prioritization, and resource alignment. Ensure a clear line of sight across initiatives to support informed decision-making

+ Identify themes and opportunities across the portfolio and propose strategic pivots or optimizations based on enterprise needs

+ Operate effectively in high levels of ambiguity, bringing structure, clarity, and momentum to complex or undefined challenges

+ Act as a self-starter who can identify gaps, design solutions, and implement new processes

+ Coordinate with shared services to support domain and pod stand-up efforts, ensuring timely resourcing, clear accountability, and aligned execution

+ Build and iterate on tools, templates, and processes that streamline operations and improve consistency across transformation initiatives

+ Prepare and refine materials for executive updates, QBRs, and strategic leadership forums

+ Translate complex initiatives into clear, outcome-driven messaging for diverse audiences

+ Foster a culture of innovation, agility, and ownership within the Transformation Operations team and broader DT&I community

What qualifications you will need:

+ Bachelor's degree Business Administration, Healthcare Administration, Operations, Strategy, or related field - Required

+ Master's degree in relevant field - Preferred

+ 7+ years of experience in experience in operations, strategy, transformation, or program management in a complex, matrixed organization - Required

+ Demonstrated experience leading cross-functional initiatives from strategy through execution - Required

+ Strong critical thinking and analytical skills with the ability to navigate ambiguity and drive clarity - Required

+ Excellent written and verbal communication skills, including executive presentation development – Required

+ Ability to build, develop and sustain relationships - Required

+ Strong business acumen with the ability to connect execution to enterprise-level strategy – Required

Work Location/Schedule:

+ Nashville, TN area (near Centennial Park)

+ Onsite: M-F, 8am – 5pm

Travel Required:

+ This job may require up to 25% travel

Visa Sponsorship:

+ Not offered, now or in the future

"Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Director Transformation Operations opening. Qualified candidates will be contacted for interviews. **Submit your resume today to join our community of caring!**

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.