"Alerted.org

Description

We are looking for a skilled Credit & Collections Supervisor to oversee and optimize credit and collections operations for our business-to-business (B2B) clients. Based in Charlotte, North Carolina, this role requires a proactive leader who can ensure timely collection of receivables while maintaining strong client relationships. The ideal candidate will have expertise in financial services, accounting systems, and cash management processes.

Responsibilities:

• Supervise and manage the credit and collections team to ensure efficient and accurate operations.

• Oversee B2B collections processes, ensuring timely resolution of outstanding accounts.

• Implement and maintain accounting software systems to streamline billing and accounts receivable functions.

• Monitor and analyze cash activity, including applications and reconciliations.

• Develop strategies to improve collection rates and minimize bad debt.

• Collaborate with internal departments to address billing and payment discrepancies.

• Prepare regular reports on accounts receivable and collections performance for management review.

• Ensure compliance with company policies and relevant financial regulations.

• Train and mentor team members to enhance performance and foster growth.

• Identify opportunities for process improvement and implement changes to optimize workflows.

Requirements • Proven experience in credit and collections management, preferably in a B2B environment.

• Proficiency in accounting software systems and financial tools.

• Strong knowledge of accounts receivable, billing functions, and cash applications.

• Excellent analytical skills to monitor cash activity and identify trends.

• Effective leadership abilities to manage and motivate a team.

• Strong communication skills for resolving client and internal issues.

• Detail-oriented mindset to ensure accuracy in financial processes.

• Knowledge of financial regulations and compliance standards.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .