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Bilingual Automotive BDC RepresentativeLocation: Arlington Toyota – Jacksonville, FL Business is booming – and so is your opportunity to earn big!Arlington Toyota is actively seeking an experienced Bilingual BDC Representative to join our high-performing team. With over 5,000 monthly sales and service opportunities, this is your chance to work in a fast-paced, customer-focused environment and significantly boost your income. Why Work With Us? * High-volume dealership with unmatched lead flow * Family-owned and operated – no corporate red tape * Positive, professional, and team-driven work culture * Above-average earning potential with uncapped bonuses * Comprehensive benefits package and paid training What We’re Looking For: If you’re one of the best in your current BDC or call center role, and you're looking for more money, more respect, and more opportunity — we want to talk to you NOW. The ideal candidate is bilingual (English/Spanish), detail-oriented, organized, and thrives on delivering an exceptional customer experience. Automotive BDC experience is strongly preferred. Key Responsibilities: * Handle inbound/outbound scripted calls with current and prospective customers * Respond to internet leads, customer emails, and chat inquiries * Schedule appointments and follow up on no-shows * Make outbound calls to past customers and promote special campaigns * Perform customer satisfaction and follow-up calls * Maintain accurate CRM records and update customer database * Support sales and marketing initiatives as needed Qualifications: * Bilingual (English/Spanish) required * Automotive BDC or call center experience preferred * Strong verbal and written communication skills * Confident, coachable, and motivated to succeed * Excellent organizational and multi-tasking abilities * Tech-savvy with strong PC and internet skills * Able to thrive independently in a fast-paced environment Compensation: * Hourly pay + Uncapped Monthly Bonuses * Paid training * Full benefits package including health, dental, vision, and 401(k) If you're ready to take your career to the next level and be part of a winning team, apply today!We are proud to be an Equal Opportunity Employer.