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Position OverviewUnited Health Services (UHS) is seeking a reliable and customer-focused Room Service Associate to support patient care by preparing and delivering meals with accuracy, timeliness, and a personal touch. In this role, you'll take patient meal orders, assemble trays based on dietary guidelines, and ensure meals are delivered with care and professionalism.

Every detail matters—from the right entrée to a friendly smile at the door. As a Room Service Associate, you play a key role in patient comfort and satisfaction. If you enjoy fast-paced, hands-on work that directly supports healing and hospitality, this is the role for you.

Primary Department, Division, or Unit:

Food and Nutrition Services, UHS Wilson Medical Center

Work Shift and Schedule:

This is a per diem position, which means you will work on an as needed, agreed upon basis. Working hours will be assigned by your manager.

Compensation Range:

$17.05 - $22.17 per hour, depending on experience

This position is not eligible for benefits.

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Job Responsibilities

+ Deliver patient meals accurately and efficiently to patient rooms, nursing units, or to designated rooms, ensuring timely service

+ Position bedside tables and trays appropriately to make meals easily accessible to patients

+ Assist patients and family members with meal and menu selections using approved scripting and customer service training

+ Utilize the Room Service Program’s computerized scanner to track meal delivery status and ensure proper documentation

+ Record and report patient food and fluid intake, as required by nursing staff or physician orders

+ Retrieve soiled trays from patient rooms and nursing units, checking thoroughly for personal items, medical equipment, or medications before returning trays to the kitchen

+ Deliver floor stock, nourishments, and supplements to nursing units, and directly to patients when needed, while monitoring stock levels for reordering

+ Communicate with nursing staff about patient meal concerns, delivery status, or specific dietary issues as appropriate

+ Maintain cleanliness and sanitation by cleaning delivery carts, trays, and equipment, and assisting in the dish room as needed

+ Follow food safety guidelines and sanitation procedures, including temperature monitoring and completing HACCP documentation

+ Restock and organize supplies for tray assembly areas to ensure efficient workflow and service continuity

+ Participate in deep cleaning of work areas and kitchen equipment, and assist with waste disposal and recycling tasks

Position Qualifications

Education/Experience

Preferred:

+ High School or Equivalent

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About United Health Services

United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.

At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission—we’d love for you to consider joining us!

United Health Services is an Equal Opportunity Employer.

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United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at www.uhsinc.com.