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Overview

Resident Manager

~$17.50-$18.20~

ON CALL position Available

(On-Call Mon, Tue, Fri-Sun)

SCOPE AND PURPOSE OF POSITION:

Responsible for providing a variety of structured therapeutic and supportive activities for homeless youth and young adults (ages 16-24) during afternoon, evening, overnight, weekend and Holiday shifts. Ensure that daily operations of the program are instituted in a manner consistent with the philosophy and policies/procedures of the program and agency. Provide awake staff coverage of residential programs, monitoring residents and assisting in clerical work, household management tasks and other duties as needed.

WORK ENVIRONMENT/PHYSICAL DEMANDS:

Position works primarily in a residential housing environment for youth and young adults, ages 16-24 years. Must be able to walk up stairs, lift up to 50 lbs. and complete required cleaning and maintenance tasks. Must be readily available and flexible to cover a variety of shifts. This role may at times require transporting participants in all weather conditions. In the office setting there is routine use of standard office equipment to include computers, phones, photocopiers, filing cabinets and fax machines. Lifting up to 50 lbs. Navigate stairs.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

+ Implement daily activity program for residents that will allow residents to contribute, share and practice problem-solving skills.

+ Participate in group events and youth development activities as requested.

+ Answer telephone, complete clerical duties, complete appropriate documentation in daily log, complete emergency intakes, and provide crisis intervention counseling and supportive counseling as needed or requested by shift supervisor.

+ Assist in meal preparation, housekeeping, supervision of residents, resident chores, readying residents for bed, and monitoring youth.

+ Attend staff meetings and complete at least 40 hours of required training.

+ Provide back-up support to other staff and youth programs as needed.

+ Check and maintain building security/bed checks by monitoring residents.

+ Provide community education and awareness.

+ Demonstrate cultural competence, as well as integrate understanding into daily responsibilities.

+ Participate in meeting the objectives of The Salvation Army, Syracuse Area Services Strategic Plan.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice due to business needs.

Qualifications

SPECIAL SKILLS, CERTIFICATES, LICENSES, REGISTRATIONS:

• High school diploma or equivalent.

• More than one year of experience working with adolescents or young adults.

• Valid driver’s license that meets The Salvation Army insurance requirements.

• Access to a vehicle during working hours.

• Ability to achieve and maintain CPR Certification

• Ability to diffuse crisis situations both within team settings and independently.

• Ability to document program events and carry out scheduled or spontaneous tasks

• Capable of applying all assigned training topics

Equal Opportunity Employer: The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees

that is free from unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity,

gender expression, or any other characteristic protected by law.

Job LocationsUS-NY-Syracuse

Job ID 2025-14211

Category Social Services

Compensation Starting rate from $17.50 -$18.20, On Call (Mon, Tues, Fri-Sun)

Compensation Min USD $17.50/Hr.

Type On-Call/As Needed