"Alerted.org

Job Description

As the Human Health Market continues to expand and evolve, it is crucial that we reinforce and develop our established business practices. The primary objective of the Review Capabilities and Label Operations (RCLO) team is to support the organization's mission to achieve business excellence. The RCLO Senior Specialist plays a critical role in supporting and enhancing the processes and capabilities involved in creating promotional resources for customers and patients.

The RCLO Senior Specialist should possess a growth mindset and be capable of quickly assessing needs to propose and implement effective solutions. Strong candidates will be able to critically evaluate existing processes and capabilities leveraged to help the organization meet its business objectives. The ideal candidate must demonstrate the ability to work efficiently in a fast-paced environment and effectively collaborate with multiple teams with competing priorities.

Primary Responsibilities include:

US Market Subject Matter Expert for PromoMats:

+ Responsible for reviewing, triaging, and representing all system change requests for the US Market

+ Understands process to assess initial requests

+ Collaborates with requesters to submit requests

+ Conducts UAT Testing

+ Contributes to the development of training materials as necessary

+ Partners with Global Operations Capabilities for Veeva PromoMats system maintenance and enhancements

US Market Subject Matter Expert for Design/Development Capabilities:

+ Collaborate closely with Global Operations Capabilities stakeholders to address US process and business requirements, facilitating US Market transformational needs. This includes:

+ Technology upgrades

+ Stakeholder training

+ Testing and implementation of technological changes

+ Own and manage MARCAPS requests for Help desk tickets, including receiving, diagnosing, and troubleshooting for Assembler Online

+ Assess budgetary implications of the technology changes necessary to support the US Market

+ Work with Global Stakeholders to ensure that process documentation and training materials are maintained and made available to relevant stakeholders

General Capabilities:

+ Engage in cross-functional transformational workstreams to comprehend evolving requirements for Promotion Operations-owned capabilities and advocate for further enhancements with relevant stakeholders to identify solutions.

+ Collaborate with Subject Matter Experts and other cross-functional team members in the creation or modification of Standard Operating Procedures (SOPs).

+ Manage system training requirements and communications specific to change requests as appropriate.

+ Estimate and coordinate annual budget impacts to inform Marketing Promotion Operations' annual planning submissions.

+ Oversee and maintain the REACH SharePoint site and PromoMats US Portal Binders.

Qualifications:

Minimum Requirements:

+ Minimum of a high school diploma and 2+ years combined marketing, brand management, sales, business support, or project management experience

+ Ability to work at the North Wales (Upper Gwynedd), Pennsylvania office at least 3 days per week

+ Strong demonstrated written/verbal communication skills, including public speaking

+ Advanced project planning and project management experience, including the ability to contribute to short- and long-term operational, tactical, and strategic planning in support of the overall business plan

+ Solid understanding of creative agency roles and structure

+ Strong problem-solving skills

+ Strong ability to collaborate effectively with colleagues across different departments and effectively engage with external suppliers and agencies

Preferred Qualifications:

+ Bachelor’s degree (BA/BS)

+ 2+ years of experience in promotions, marketing support, marketing communications, learning & development or marketing within the biopharmaceutical industry

+ Experience in a highly regulated environment

+ Strong project management skills as demonstrated by prioritizing activities, using resources optimally, establishing appropriate deadlines and ensuring on-time delivery

+ Experience influencing without direct authority, navigating complex or matrix organizations and working successfully with cross-functional teams

+ Demonstrated ability to create solutions that drive value for our customers and incorporating innovative approaches where relevant

+ Demonstrates a flexible growth mindset

**Position location** : Upper Gwynedd, PA

\#MSJR

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf)

EEOC GINA Supplement​

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

The salary range for this role is

$104,200.00 - $163,900.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits .

You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

**San Francisco Residents Only:** We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

**Los Angeles Residents Only:** We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

No Travel Required

Flexible Work Arrangements:

Hybrid

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

n/a

Required Skills:

Adaptability, Analytical Problem Solving, Analytical Thinking, Brand Management, Campaign Management, Communication, Customer Insights, Data Analysis, Digital Engagement Strategy, Market Research, Negotiation, Pricing Strategies, Product Management, Promotion Marketing, Sales Operations, Segmentation Targeting, Social Media Marketing

Preferred Skills:

Job Posting End Date:

07/23/2025

*A job posting is effective until 11:59:59PM on the day** **BEFORE** **the listed job posting end date. Please ensure you apply to a job posting no later than the day** **BEFORE** **the job posting end date.

**Requisition ID:** R356471