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Human Resources Technical Assistant

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Human Resources Technical Assistant

Salary

$35,963.20 - $60,174.40 Annually

Location

Des Moines - 50313 - Polk County, IA

Job Type

Full-time

Job Number

26-00056

Agency

282 Iowa Department of Education

Opening Date

07/08/2025

Closing Date

7/22/2025 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

[email protected]

To Apply

To ensure full consideration for this position, all requested materials must be completed and uploaded through the NEOGov online application process.

+ Description

+ Benefits

+ Questions

Job Description

The Iowa Department of Education has a bold Vision and Mission. To accomplish our mission, we need talented, passionate people working together to make this a reality.

Vision:

Building an excellent education system that empowers all students to achieve their full potential.

Mission:

Ensure all students experience a world-class education

If you share our HR Vision, have solid administrative experience, strong Microsoft Office and/or Google Suite skills, thrive in a team oriented collaborative environment, and are committed to providing excellent customer service, we want you on our HR team!

HR Vision Statement:

Attract the best and cultivate an engaged, empowered, and impactful workforce.

HR Mission Statement:

+ Promote a culture of fairness and accountability

+ Partner in success

+ Recruit, develop, and retain top talent

+ Act with respect and integrity

+ Communicate clearly and effectively

+ Ensure operational excellence

Your Responsibilities:

+ As a valued member of the Department of Education Human Resources Team you will support the department, by ensuring consistency of human resources policies, work rules, policy enforcement, talent acquisition, classification and compensation, leave management, and customer service.

+ Monitor employee performance evaluation status and notification of supervisors on a monthly basis of evaluation due dates. Review the evaluation forms/goals to assure that they are correctly completed. Route completed reviews for signatures, and enter into Workday.

+ Assists with the hiring process. Duties include, but are not limited to: routing of vacancy paperwork for approval, answer hiring manager questions, posting positions to NEOGov and TeachIowa, and assist hiring managers with applicant screening process.

+ Process Workday transactions. Maintain official personnel files, digital and paper, in accordance with DAS-HRE requirements. File human resources documents, position description questionnaires, performance evaluations, and other materials in employee personnel files.

+ Assist with off-boarding process. Duties include, but are not limited to: routing internal notification and separation form and communicating off-boarding requirements with exiting employee.

+ Respond to employee inquires via phone, in person, and the HR Inbox.

+ Completes verification of employment and salary requests for the agency.

+ Other duties as assigned.

If you wish to review a copy of the Position Description Questionnaire, please [email protected].

Hours: 8:00 A.M. – 4:30 P.M., Monday – Friday; occasional in-state and out-of-state travel

Successful candidates will demonstrate the following:

+ Passion for pursuing common goals in pursuit of public service

+ Knowledge of state and federal laws pertaining to human resources (or ability to learn)

+ Strong written and verbal communication skills

+ Strong interpersonal skills

+ Solid Microsoft Office (Word, Excel, PowerPoint) and/or Google Chrome (Sheets, Docs, Slides) skills

WHAT’S IN IT FOR YOU?

+ Opportunities to make a widespread difference in the lives of children, their families, and Iowa communities

+ Collaborative, positive work environment

+ Talented and passionate work colleagues that will help you learn and grow

+ Opportunities to collaborate with experts from around the country

+ Employee discounts from a variety of vendors

+ Competitive salary and benefits package:

https://das.iowa.gov/sites/default/files/hr/documents/employment/Benefits\_Beyond\_the\_Paycheck.pdf(Download PDF reader)

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

+ Two years of full-time work experience performing administrative support work.

+ A total of two years of education and/or full-time experience (as described in number one), where 30 semester hours of accredited post-high school course work equals one year of full-time experience.

+ Current, continuous experience in the state executive branch that includes experience equal to one year of full-time administrative support work in a human resources-related program area.

For additional information, please click on thislink to view the job description. (https://das.iowa.gov/sites/default/files/hr/documents/class\_and\_pay/JobClassDescriptions/HumanResourcesTechnicalAssistant-00770.pdf)

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

+ Yes - I understand and agree.

+ No

02

PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

+ No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

+ Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

Do you have two years of full-time work experience performing administrative support work?

+ Yes

+ No

04

Do you have a total of two years of post high school education and/or full-time experience performing administrative support work? 30 semester hours of accredited post-high school course work equals one year of full-time experience.

+ Yes

+ No

05

Are you a current permanent State of Iowa employee executive branch employee? IF YES - Do you have current, continuous experience in the state executive branch that includes experience equal to one year of full-time administrative support work in a human resources-related program area?

+ I am a current permanent State of Iowa employee executive branch employee and have current, continuous experience in the state executive branch that includes experience equal to one year of full-time administrative support work in a human resources-related program area.

+ I am not a current permanent State of Iowa employee executive branch employee

+ I am a current permanent State of Iowa employee executive branch employee BUT DO NOT have current, continuous experience in the state executive branch that includes experience equal to one year of full-time administrative support work in a human resources-related program area.

06

I have experience with all of the applications within the Microsoft Suite (Word, Excel, Power Point)

+ Yes

+ No

07

Skill level for Microsoft Word

+ Advanced - Skills such as creating and managing large, complex documents, automating tasks with macros, using mail merge, and designing forms and templates.

+ Intermediate - Skills such as creating and managing ordered and unordered lists, customizing tables and charts, using styles and themes, inserting images, and creating customized graphic elements.

+ Basic - Skills such as creating and editing text documents, formatting text, using basic commands like copy/paste, and saving and opening files.

08

Skill level for Microsoft Excel

+ Advanced: Skills such as mastery of pivot tables, complex formulas, conditional formatting, and VBA macros, along with the ability to effectively utilize tools like Power Query and Power Pivot for data analysis and manipulation.

+ Intermediate: Skills such as Data Validation, proficiency in using advanced formulas like VLOOKUP, creating and manipulating pivot tables, designing interactive charts and graphs, and performing data analysis using conditional formatting and advanced filters.

+ Basic: Skills such as opening, saving, and managing files, formatting cells, entering and editing data, using basic formulas (like SUM, AVERAGE), and creating simple charts.

09

Skill level for Microsoft Power Point

+ Advanced: Skills such as utilizing advanced features like slide transitions, animations, custom shows, and presenter view, as well as incorporating multimedia, SmartArt graphics, and hyperlinks.

+ Intermediate: Skills such as working with themes, slide masters, custom templates, tables, charts, and various media types, as well as mastering animation and presentation settings.

+ Basic: Skills such as adding text and images, creating, formatting, and presenting slideshows.

10

I have experience with all of the applications within the Google Suite (Gmail, Calendar, Drive, Docs, Sheets, Slides)

+ Yes

+ No

11

Skill level for Gmail

+ Advanced: Skills such as efficiently managing your inbox with features like filters and labels, mastering search operators for targeted searches, utilizing templates and canned responses, sending confidential emails, and leveraging features like undo send and scheduled send.

+ Intermediate: Skills such as managing your inbox using features like labels, filters, and search operators, as well as utilizing advanced features like templates, scheduled sending, and undo send.

+ Basic: Skills such as composing, sending, receiving, and managing emails.

12

Skill level for Google Calendar

+ Advanced: Skills such as appointment scheduling, integration with Google Tasks, creating and managing multiple calendars and the ability to customize calendar views.

+ Intermediate: Skills such as managing multiple calendars, creating repeating events, using tasks and reminders, and customizing calendar settings for better organization and efficiency.

+ Basic: Skills such as creating, editing, and organizing events, appointments, and tasks.

13

Skill level for Google Drive

+ Advanced: Skills such as Version Control and revision history, color coding folders, creating shortcuts and managing shared permissions.

+ Intermediate: Skills such as sharing and collaborating on documents in real-time, converting files to Google files and managing files, storage and settings.

+ Basic: Skills such as uploading and downloading files, creating folders, sharing files and folders with others, and collaborating on documents.

14

Skill level for Google Docs

+ Advanced: Skills such as Using @ toolbar for hyperlinks, onditional formatting, customizing watermarks, and managing long documents effectively.

+ Intermediate: Skills such as Formatting documents using headers/footers, columns, watermarks, comments, etc., managing version history, installing add-ons and chart generation.

+ Basic: Skills such as creating, opening, and editing documents, formatting text (like changing fonts, sizes, and alignment), inserting images and tables.

15

Skill level for Google Sheets

+ Advanced: Skills such as using complex formulas, pivot tables, data validation, conditional formatting, and macros to manipulate, analyze, and present data effectively.

+ Intermediate: Skills such as using advanced formulas and functions, creating charts and visualizations, data validation, conditional formatting, pivot tables, and collaborating effectively.

+ Basic: Skills such as entering and formatting data, using formulas and functions for calculations, creating charts, and managing data through sorting and filtering.

16

Skill level for Google Slides

+ Advanced: Skills such as using the Slide Master for consistent design, creating interactive elements like clickable buttons and links, embedding videos and other media, using data visualization tools, and leveraging Apps Script for advanced automation.

+ Intermediate: Skills such as advanced formatting, efficient text manipulation, creating custom animations and transitions, utilizing master slides, and incorporating multimedia.

+ Basic: Skills such as adding and removing slides, inserting and formatting text and images, applying themes and layouts, and using basic animations and transitions.

17

Experience with video conferencing

+ Yes

+ No

18

Skill level for Zoom

+ Advanced: Skills such as breakout rooms, cloud recording with transcripts, integrating with other tools, and using features like translated captions and advanced screen sharing.

+ Intermediate: Skills such as hosting and managing meetings, creating break out rooms, creating and managing polls, and using the whiteboard feature.

+ Basic: Skills such as joining a meeting, muting/unmuting, changing background, and screen sharing.

19

Skill level for Google Meet

+ Advanced: Skills such as using companion mode, utilizing polls, and automatic notetaking.

+ Intermediate: Skills such as using Jamboard, assigning break out rooms, managing host controls and sharing screen.

+ Basic: Skills such as joining a meeting, muting/unmuting, and raising hand.

20

Skill level for Teams

+ Advanced: Skills such as automated workflows, Speaker Coach, reusable whiteboards, and team-wide alerts.

+ Intermediate: Skills such as managing apps, using the Microsoft Whiteboard, and starting/managing breakout rooms.

+ Basic: Skills such as sending messages (private and group), scheduling and joining meetings, sharing files, and managing notifications.

21

Experience scheduling meetings

+ Yes

+ No

22

I have at least 2 years of experience managing calendars, supporting an individual or team

+ Yes

+ No

23

Years of customer service experience

+ Three or more years

+ Less than three years

24

Skill level reviewing/editing/preparing documents, presentations, reports

+ Advanced: Skills such as adding comments, version history, advanced chart skills.

+ Intermediate: Skills such as mail merge, creating pivot tables or filtering information, creating columns, headers/footers.

+ Basic: Skills such as proofreading, spell check, inserting and deleting content.

25

I have experience with database management/document tracking

+ Yes

+ No

26

Skill level for answering calls with multi-line phone system

+ Advanced: Skills such as efficiently manage multiple incoming and outgoing calls, call holding/park, call conferencing and managing voice message systems.

+ Intermediate: Skills such as transferring calls, utilizing call waiting, completing warm and unannounced call transfers.

+ Basic: Skills such as answering calls, putting callers on hold, t k Basic Skills such as: answering calls, putting callers on hold, taking messages and transferring calls.

Required Question

Employer

State of Iowa

Agency

282 Iowa Department of Education

Address

Grimes State Office Building

400 E 14th St

Des Moines, Iowa, 50319

Website

https://www.educateiowa.gov/

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