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Policy Advisor
- State of Colorado (Denver, CO)
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Policy Advisor
Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4996677)
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Policy Advisor
Salary
$71,544.00 - $93,012.00 Annually
Location
Denver, CO
Job Type
Full Time
Job Number
IHA 01917 07/07/2025
Department
Colorado Department of Human Services
Division
OES (Office of Economic Security)
Opening Date
07/08/2025
Closing Date
7/22/2025 11:59 PM Mountain
FLSA
Determined by Position
Type of Announcement
This position is open only to Colorado state residents.
Primary Physical Work Address
1575 Sherman Street, Denver, CO 80203
FLSA Status
Exempt; position is not eligible for overtime compensation.
Department Contact Information
How To Apply
Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.
+ Description
+ Benefits
+ Questions
Department Information
This position is open to current Colorado residents only.
This position is Hybrid - Wednesday and Thursday in office, the rest remote.
Please note: This recruitment may be used to fill multiple vacancies.
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CDHSCareers
Most State of Colorado employees are eligible for a great benefit package! Please see the Supplemental Information section below for details!
The Division of Child Support Services (DCSS) exists to ensure that all children receive financial and medical support from each parent through the location of each parent, the establishment of paternity and support obligations, the enforcement of those obligations and connection to resources to assist parents in overcoming any barriers that are impeding their ability to pay child support. To do this, DCSS collaboratively provides case management tools, policy, performance, and operational assistance, and ongoing training to support counties in delivering the child support services
program.
The mission of the Policy Unit is to lead the Colorado Child Support Services (CSS) program by affecting and supporting program policy. The purpose of the work unit is to implement federal requirements of Title IV-D of the Social Security Act; continuously improve the operation of Colorado’s CSS program by designing and implementing changes to Colorado law, state rules and procedures; provide policy support and guidance to the Division; and provide quality supervision and policy guidance to 54 county Child Support units.
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CDHSCareers
Description of Job
This position serves as the Staff Authority to the Division of Child Support Services in various assigned programmatic areas, which may include Review and Adjustment, Automated Enforcement, Manual Enforcement, Income Withholding, Bankruptcy, Financial, Administrative Review, Locate, Case Closure, Emancipation, Establishment, and Parentage.
This position has three main areas of responsibility:
+ 1. Serving as the key staff lead in developing, implementing, and maintaining Division policy, procedure, and regulation;
+ 2. Providing technical expertise and direction to Division and county Child Support Services staff on activities related to assigned subject matter areas; and
+ 3. Serving as a regional representative to support county Child Support Services programs with policy compliance and performance improvement.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Important Note: Please review your application to ensure completion. For the most equitable applicant experience, CDHS' hiring teams consider only the contents of your application to determine meeting minimum qualifications and for the comparative analysis process. Employment history is calculated on a full-time basis (40/hrs per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements. . Volunteer work or a related type of experience may be used to meet the qualifications, but it must be clearly documented. It is paramount that in the experience portion of the application, the applicant describes the extent to which they possess the education, experience, competencies, and background as they relate to the duties outlined in the job announcement. This experience must be clearly documented on your application, and the supplemental questions must be answered. Answers such as "N/A," "In Cover Letter," or "See Resume" will not be accepted.
Experience Only:
Seven (7) years of professional experience in policy analysis, legal research, or working in the Child Support Services program.
OR
Education and Experience:
Bachelor's degree from an accredited institution in a field of study related to the work assignment and three years of professional experience in policy analysis, legal research, or working in the Child Support Services program equal to seven (7) years.
Please note:This experience must be clearly documented on your application, and the supplemental questions must be answered. Answers such as "see resume," "in cover letter," or "n/a" will be disqualified
Preferred Qualifications:
The following supplemental experience, competencies, and abilities are highly desirable for this position and may be considered in selecting the successful candidate:
+ Experience with the Automated Child Support Enforcement System (ACSES)
+ Experience with analyzing, implementing, and evaluating policy, legislation, and/or regulations
+ Excellent writing skills so that information can be communicated clearly
+ Technical assistance and/or training experience
+ Experience successfully communicating both in verbal and written form to high level audiences
+ Proven organizational and project management skills
+ Ability to balance the needs and intent of the Federal and State guidelines with the needs of stakeholders
+ Ability to creatively analyze and interpret information necessary to make decisions
+ Relevant years of State service should be considered as a preferred qualification to be used to determine the top candidates on the referral list. (Partnership agreement 10.1.)
Conditions of Employment:
+ Standard background check.
+ This position may be required to travel as needed for offsite meetings, conferences and training.
+ Occasionally travel to meetings throughout the state.
+ Former State employees who were disciplinarily terminated or resigned in lieu of termination must (1) disclose that information on the application (2) provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position, (3) provide the employee number from the applicant’s prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.
Appeal Rights:
If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.
An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email ([email protected]), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.
For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov ; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.
Supplemental Information
How to Apply (https://cdhs.colorado.gov/information-for-job-applicants#how-to-apply)
The Assessment Process
For additional recruiting questions, please contact victoria.crocket @state.co.us.
About Us:
If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services (https://www.colorado.gov/cdhs) (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer:
+ Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans
+ Medical and dental health plans
+ Employer supplemented Health Savings Account
+ Paid life insurance
+ Short- and long-term disability coverage
+ 11 paid holidays per year plus vacation and sick leave
+ BenefitHub state employee discount program
+ Employee Wellness program MotivateMe
+ Excellent work-life programs, such as flexible schedules, training and more
+ Remote work arrangements for eligible positions
*Some positions may qualify for the Public Service Loan Forgiveness Program. For more
information, go to https://www.colorado.gov/pacific/dhr/student-loan-forgiveness-programs .
Our Values:
We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans .
Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.
We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.
Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.
We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.
Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.
We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.
ADAA Accommodations: CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Nancy Schmelzer, at [email protected] or call 1-800-929-0791.
~THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER~ (https://cdhs.colorado.gov/information-for-job-applicants#eoe)
Toll Free Applicant Technical Support
The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits
Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.
01
If you are a current or former State of Colorado employee, please list your employee number (starts with 997...). Failure to provide this requested information may render your application incomplete, and you may no longer be considered for the position.
02
Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application. In the space below, please provide an explanation as to why the prior termination or resignation should NOT disqualify your application from the current position.
03
The bottom of this job announcement provides links to additional information on how to apply, the assessment process, toll free applicant technical support, and about how the State of Colorado is an equal opportunity employer. Please acknowledge below that you have read the information provided in these links.
+ This information is available to me and I have read this information.
+ I am unable to access the links with this information on the job posting. (If you select this option, please contact the recruiter, whose information is listed on this announcement, so that they can send this information directly to you.)
04
Your legal name is used in the hiring process for background checks. Did you use your full legal name in your application?
+ Yes
+ No
05
Describe why you are an ideal candidate for this position based on the job description, required competencies, and preferred qualifications.
06
Describe in detail your experience interpreting regulations, statutes, and policy to determine compliance, provide guidance, and/or to direct operations.
07
This role requires translating complex legal or policy concepts into understandable guidance for county Child Support Services staff. Share an example of a time when you delivered a presentation or training on a technical or complex topic. Who was your audience and what strategies did you use to make the content accessible?
Required Question
Employer
State of Colorado
Address
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Website
https://careers.colorado.gov/
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