• IT Technician

    DT Professional Services (Norco, CA)


    Job Summary:

    DT Professional Services is seeking an entry-level IT Technician to support our NSWC team in Corona, CA! You will be responsible for providing technical support and assistance to our employees and clients, ensuring the smooth operation of computer systems, networks, and software. The ideal candidate will have a strong background in IT support, excellent problem-solving skills, and a commitment to delivering high-quality service. There is an estimated 35%+ travel per year aboard U.S. Navy ships.

    Responsibilities:

    + Provide technical support for hardware, software, and network issues

    + Install, configure, and maintain computer systems and peripherals

    + Troubleshoot and resolve technical problems in a timely and efficient manner

    + Perform regular maintenance and updates on IT equipment and software

    + Assist in the setup and deployment of new hardware and software

    + Manage user accounts, permissions, and access controls Monitor system performance and ensure optimal operation

    + Document and track support requests and resolutions using a ticketing system

    + Provide training and guidance to end-users on IT best practices and tools

    + Collaborate with other IT team members to develop and implement IT policies and procedures

    + Stay current with emerging technologies and industry trends to provide innovative solutions

    + Strong interpersonal and communication skills

    Basic Qualifications:

    + 2+ years of experience in IT support or a similar technical role

    + Active DoD-issued Secret Clearance

    + CompTIA Security+ certification (required before hire)

    + Ability to travel 35%+ annually (trips may last 1–4 weeks)

    + Ability to lift up to 35 lbs and perform physical tasks such as climbing ladders, kneeling, or maneuvering in confined spaces

    + Proficiency in Windows Server 2019, Windows 11, and Linux operating systems

    + Strong understanding of networking protocols and troubleshooting techniques

    + Experience with Microsoft Office 365, Active Directory, and common business applications

    + Excellent problem-solving and analytical skills

    + Strong communication and interpersonal skills; ability to explain technical procedures clearly

    + Ability to work independently and collaboratively within a team environment

    Preferred Qualifications:

    + 2+ years of database, network administration, or system administration experience

    + Experience with virtualization technologies such as VMware or Hyper-V

    + Knowledge of cybersecurity best practices and tools

    + Familiarity with cloud services such as AWS or Azure

    + Ability to script and automate tasks using PowerShell or similar tools

    + Additional certifications such as CompTIA A+, Network+, etc.

    + Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field

     

    The compensation range for this position: $33.24/hour

    More about DT Professional Services:

    We’re looking for driven individuals to contribute to our talented & innovative team! At DT Professional Services, we offer insurance benefits that include medical, dental, and vision coverage, life insurance, long & short-term disability, 401(k) retirement plans (with employer match), tuition & certificate reimbursement, along with paid time off (vacation/sick/holidays). We are happy to to offer growth opportunities for you to grow in your career - your success is our success!

     

    DT Professional Services is an SBA 8(a) and HUBZone certified Small Business; highly experienced in building award-winning custom software solutions. Established in 2013, we bring over a decade of experience delivering technology services and solutions that specialize in web & custom application development, project & program management, mobile & cloud computing services.

     

    Our Mission is to provide cutting-edge, customer-oriented technology solutions that maximize value, drive engagement, and empower your business. We do this by employing talented & driven individuals who share the same goals and excitement for the work we do. DT Professional Services believes in fostering collaboration, career growth and building lasting relationships with our employees.

     

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