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Job Title

Trust Real Estate Assistant

Job Description Summary

The Real Estate Assistant (Administrator) will be responsible for assisting property managers in local office working in a team environment for client including invoice processing, bidding and contracting, reporting and ensuring compliance goals are met and recorded correctly.

Job Description

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Provide full administrative support, including phone support, typing, reports, filing and distribution of

correspondence. Coordinate office supplies in absence of a property administrator

• Assist in lease administration activities, including abstracting leases and keeping our database current

• Ensure all property files are prepared and maintained in an orderly and logical manner, including contracts,

annual reviews, leases, and valuations

• Prepare and coordinate bid proposals and service contracts

• Obtain aging report for management and follow up on all delinquencies, utilizing C&W or client-directed policies

• Ensure invoices are processed in accounting with appropriate back-up and according to established procedures

• Coordinate tenant move ins and move outs, including furniture delivery and pick up

• Oversee maintenance of work orders and process payments for vendors in a timely manner

• Update and maintain office procedures in the property Operation’s Procedure Manual under direction of

manager of compliance

• Ensure Certificates of Insurance for tenants and vendors are up to date

• Responsible for leading regular inspections of properties with janitorial and landscape providers and other

service providers as directed by the manager

• Participates in performance oversight of all service contractors who perform contract services

KEY COMPETENCIES

1. Customer Service Focus

2. Organization skills

3. Time Management skills

4. Communication Proficiency (oral and written)

5. Initiative

6. Multi-Tasking

7. Sense of Urgency

IMPORTANT EDUCATION

• High school diploma or a General Equivalency Diploma (GED) required

• Associates or Bachelors degree in facilities management, building, business or other related field preferred

IMPORTANT EXPERIENCE

• A minimum of 1 year of work experience in an administrative, accounting or tenant services capacity

• Experience with data entry, expansive reporting, filing, answering phones, scheduling and communications

• Previous customer service experience

• Prior experience working in the facilities/property management, commercial real estate or professional services industries preferred

ADDITIONAL ELIGIBILITY QUALIFICATIONS

• Working knowledge of lease terms, the reconciliation process for Common Area Maintenance, insurance, and real estate taxes

• Proficient in understanding management agreements and contract language

• Working knowledge of computer software programs and base building systems

• Computer proficiency with Microsoft Office Suite (MS Word, Excel and PowerPoint)

• Demonstrated ability to exercise good judgment

• Excellent interpersonal skills

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for up to 90% of the time; and extend hands and arms in any direction.

AAP/EEO STATEMENT

C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Note: This job description includes the core responsibilities for C&W. These duties may have slight modifications based on the regional location.

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at **1-888-365-5406** or email **[email protected]** . Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”