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Job Overview

The Molecular Diagnostics Laboratory located in the Mayo building at M Health Fairview University of Minnesota Medical Center-East Bank (https://mhealthfairview.org/locations/m-health-fairview-university-of-minnesota-medical-center---east-bank) is looking for a full time, day shift Genomics Support Specialist working Monday-Friday during regular business hours. Schedule subject to change based on departmental needs.

The Genomics Support Specialist supports the Genetic counselors by acting as a liaison between patients, their health insurance, and care providers and by supporting the laboratory in obtaining data to facilitate genetic testing pre-authorization and appeals. This role also obtains and prepares necessary information to participate in process development projects.

The Genomics Support Specialist supports patients, Genetic counselors, and Genomic lab testing by facilitating insurance prior authorization and appeal requests for genetic testing and by acting as a liaison between patients, their health insurance, and care providers and supporting the laboratory in obtaining data. The Genomics Support Specialist also coordinates test submissions, obtains and prepares necessary information, and participates in process development projects.

Required Qualifications

BS/BA Bachelor’s degree in a biological/health science or equivalent years of experience with pre-authorization and denial appeal work or combination of education and related experience

Preferred Qualification

Familiarity with navigating insurance company policies and requirements for patient care

Knowledge of genetics and genetic concepts

Ability to work well both independently, with little supervision, and in a team setting

Ability to deal sensitively and effectively with patients

Excellent customer service and problem solving skills

Strong computer skills and experience with Microsoft Office software, including Word, Excel, and PowerPoint

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status