• Senior Communications Specialist

    Fairview Health Services (Minneapolis, MN)


    Job Overview

     

    Fairview is looking for a Senior Communications Specialist to join our team.

    Job Overview

    As a Senior Communications Specialist at Fairview Health Services, you’ll support Ebenezer Management Services and Ebenezer Senior Living and in its delivery of innovative services and programs that aim to inspire each and every resident to discover new passions, reignite old ones, and continue growing as individuals. This hybrid role reports directly to Fairview’s Director of Strategic Communication, with a “dotted line” to Ebenezer’s Director of Marketing and Communications. You’ll bring your creativity and strategic know-how to craft clear, compassionate messaging across internal channels, resident- and family-facing communications, marketing content, media relations and crisis response—and in doing so, become a trusted voice in the world of senior living.

    About the Position

    This is a salaried 1.0 FTE (80 hours per pay period) hybrid position so candidates will need to reside within a reasonable commuting distance of the Twin Cities area. Get ready to bring your A-game and join us on this exciting journey!

    Job Responsibilities

    + **Internal Communications**

    + Draft and publish a weekly intranet newsletter

    + Coordinate leadership messages and all-staff announcements

    + Support employee-facing change-management and organizational updates

    + **Customer Communications**

    + Write clear, on-brand letters and FAQs for residents and families

    + **Marketing Communications**

    + Research, outline, and write blog posts on wellness, lifestyle, and industry trends

    + Craft social media copy in support of the monthly editorial calendar

    + **Media Relations**

    + Collaborate with Fairview Media Relations on story ideas and media pitches to promote the work and services of Ebenezer

    + Support response to incoming media requests

    + Develop proactive media relations strategies, including developing story ideas, drafting media pitches, preparing spokesperson talking points, conducting outreach to targeted reporters, and staffing media interviews

    + **Crisis Communications**

    + Assist in development and maintenance of crisis-response message maps and protocols

    + Draft holding statements, talking points for employees and residents, and media advisories

    + Coordinate reviews and approvals with leadership, operations, and legal

    Required Qualifications

    + Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or related field

    + 5-7 years of professional writing/editing experience (healthcare, senior living, or nonprofit preferred)

    + Exceptional ability to write in a clear, empathetic voice for diverse audiences

    + Strong project-management skills and comfort juggling multiple stakeholders and deadlines

    + Familiarity with Microsoft workflow, social platforms

    Preferred Qualifications

    + Experience with crisis-management communications or media relations

    + Prior work within integrated health systems or senior living organizations

    + Familiarity with Fairview’s communication platforms and brand standards

     

    Benefit Overview

     

    Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract

     

    Compensation Disclaimer

     

    The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

     

    EEO Statement

     

    EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status