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ASAP Academic Intervention Specialist (Academic Program Specialist) (HEOa) - 400570

POSITION DETAILS

Kingsborough Community College was founded in 1963 and is one of 23 campuses of the City University of New York (CUNY) system and offers liberal arts education, as well as career training programs. Kingsborough has been named one of the leading community colleges in the country by the Aspen Institute College Excellence Program. It has also earned national recognition for its creative and effective use of learning communities, for the large number of degrees it confers, for the high percentage of graduates who continue their studies, and for the innovative programs that draw thousands of non-traditional students to its campus every year.

Kingsborough serves a widely diverse population of approximately 14,000 students. Approximately 70% of Kingsborough’s students are enrolled in a liberal arts or science degree program; the rest pursue degrees in more specialized, career-oriented programs such as business, communications, criminal justice, culinary arts, nursing and allied health careers, information technology, journalism, maritime technology, tourism and hospitality, and the visual arts. The college takes pride in its many support programs that enhance student success. All students are offered individual, personal and academic counseling.

Accelerated Study in Associate Programs (ASAP) supports motivated students earn an associate’s degree within three years. The program emphasizes enriched academic, financial and personal support including comprehensive and personalized advisement, career development, tutoring, scholarships, MTA Transportation and textbook funding.

Reporting to the Associate Director for Recruitment and Collaborative Strategies, the Academic Program Specialist is responsible for planning, executing and guiding all academic support initiatives for ASAP. The Specialist collaborates with the ASAP program staff and other KCC stakeholders to create and support initiatives and interventions that support and promote student success.

POSITION RESPONSIBILITIES

• Develop engagement strategies to support student success and assist program in meeting retention goals and benchmarks;

• Analyze retention and attrition data to identify trends and to develop appropriate student support models

• Assist in identifying, monitoring and tracking current ASAP probation and at-risk students and New Start students.

• Support registration of incoming ASAP students; create academic plans to successfully guide students through curriculum and degree progression

• Develop and facilitate student success workshops and implement student support initiatives, co-curricular programs that support academic success

• Provide individual and group advisement, transfer and mentoring support to academically struggling students.

• Collaborate with Associate Directors and Tutoring Center leadership to track and evaluate academic needs, tutoring engagement and targeted interventions for ASAP students.

• Refer students for academic skills assistance, including tutoring, math interventions, counseling, career guidance etc. and evaluate student progress.

• Collaborate with college departments that offer research and other academic opportunities to

students to support student retention

• Monitor and provide follow-up student communications for exited, re-engaged and probation populations.

• Utilize CunyFirst, EABNavigate and ASAPi to identify, monitor and tack current ASAP probation and at-risk students

• Maintain knowledge of student retention best practices, as well as federal, state, local and university policies and procedures as related to academic standards.

• Review faculty submitted Early Alerts and progress surveys to assist students with developing success plans

• Plan and facilitate in conjunction with ASAP Associate Directors, student engagement events and activities such as workshops, open houses etc. to engage and build community amongst cohort of students.

QUALIFICATIONS

Bachelor's Degree and four years' relevant experience required.

PREFERRED QUALIFICATIONS

• Master’s degree in higher education or a related field

• Experience in student development programming and collaboration with cross functional teams

• Strong understanding of the needs and challenges facing students from diverse urban backgrounds

• Demonstrates ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff and community members

• Embraces and actively promotes an inclusive and equitable work environment

• Demonstrates knowledge of equitable and inclusive practices to support students

• Knowledge and understanding of strategies and high impact practices important to student success and academic programming

• Excellent writing, editing, and verbal communication skills

• Detailed oriented with strong organizational, problem solving, and decision-making skills

• Proficient in managing multiple tasks and meeting deadlines with changing priorities

• Excellent computer skills including Microsoft Outlook, Word and Excel. Experience with PowerPoint, Canva, and WordPress based platforms

• Ability to work evenings and weekends, as needed

• Performs related duties as assigned.

CUNY TITLE OVERVIEW

Participates in the daily coordination of academic and administrative activities of a College's specialized academic program under management direction.

- Supports program development, student service delivery, outcome evaluation and instructor/student recruitment, enrollment, and retention.

- Recommends, implements and evaluates strategies to expand program offerings

- Prepares analytical and statistical reports for management

- Develops and maintains relationships with various College offices to improve student and faculty services

- Serves as resource expert regarding program policies and procedures

- Oversees office recordkeeping; manages updates of program web and print materials

- May supervise office operations and/or department budget

- Performs related duties as assigned.

Job Title Name: Academic Program Specialist

CUNY TITLE

Higher Education Assistant

FLSA

Exempt

COMPENSATION AND BENEFITS

$62,411- $75,465

CUNY is in the process of implementing salary schedule increases. Once implemented, salaries of eligible employees will be adjusted by 6.09% with additional increases of 3.25% effective 9/1/2025 and 3.5% effective 9/1/26, in accordance with the terms of the PSC-CUNY collective bargaining agreement.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID 30654 or Title. Select "Apply Now" and provide the requested information.

Candidates should provide a resume and cover letter.

CLOSING DATE

July 31, 2025

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

30654

Location

Kingsborough Community College