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City Winery strives to deliver the highest-end

combined culinary and cultural experience to our customers who are passionate

in sharing wine, music, and culinary arts. We are a unique facility, combining

a fully functioning winery with intimate concerts, food & wine classes,

private events in a variety of configurations, and fine dining. We have created

a compelling mix for our sophisticated clientele of foodies, and active

cultural patrons—bringing the wine country experience to the middle of a large

city.

The Floor Supervisor

supports the daily oversight of successful service operations and is

responsible for ensuring exceptional guest and employee experiences. This role

engages, prepares, and participates in service, leads hourly team members,

promotes guest hospitality, and ensures all standards are met and exceeded each

day.

This is an exceptional

opportunity to work outdoors on the beautiful Riverwalk in Chicago. This role

is a full-time, SEASONAL position anticipated to end around early December.

We arethrilled and fortunate to be able to resume business and provide a safe workplacefor our employees. In the interest of safety for all City Winery employees, theCompany requires all employees to be vaccinated unless due to a bona fidemedical and/or sincerely held religious reason in which case a reasonableaccommodation will be provided unless it causes an undue hardship to CityWinery.

Minimum Qualifications

·

Prior supervisory experience in high-volume,

fast paced restaurants or similar environment preferred

·

Exceptional guest service and hospitality

skills

·

Strong organizational skills, attention to

detail, and work ethic

·

Excellent interpersonal skills; able to work

both as a team and independently

·

Ability to take direction, and communicate

effectively and professionally

·

Ability to perform physical requirements of

position including standing for extended periods of time, kneeling, stooping,

use of stairs, and able to lift up to 50 lbs.

·

Able to work rapidly, especially during peak

periods to ensure that all guests are being serviced properly and necessary

operational tasks are being completed in a timely manner

·

Ability to work a flexible schedule including

days, nights, weekends and holidays

·

Technical Skills: Microsoft Windows proficient

Overview of Responsibilities

·

Provide

on-the-floor support and oversight for the duration of a service shift and

manage day to day floor operations, including assigning server sections,

overseeing side work, observing steps of service, and maintaining overall

cleanliness/tidiness of the spaces

·

Ensure

restaurant and venue are fully prepared and organized for daily operation

·

Ensure

compliance with food safety and sanitation measures

·

Engage in guest

hospitality; resolve guest concerns and complaints promote an exceptional guest

experience

·

Advise

Operations managers of any guest issues that arise that need management

communication or attention

·

Ensure

maintenance of property by examining areas daily for cleanliness and

maintenance needs and reporting any needs to upper management where necessary

·

Support the

Operations managers including supervising other areas if necessary, handling

special projects, running promotions

·

Manage staffing

and operations of private events, as applicable

·

Perform all cash

handling procedures: opening, mid-day safe counts, cash pay-outs and nightly

cash drops, as needed

·

Assist with

staff trainings both in daily pre-shifts and monthly FOH staff service meetings

·

Maintain pars of

all printed promotional materials, comment cards, or other check presenter

inserts

·

Assist in interviewing,

hiring, and coaching process of hourly employees, as needed

·

Other tasks,

projects, assignments as per business need

**Perks & Benefits!** Comped concerts

and dining experiences, employee merchandise and meal discounts, FREE family

meal, 401K Retirement Plan, Volunteer Opportunities, Flexible Spending Accounts

including pre-tax commuter benefits and parking, & more depending on

position and other Company eligibility requirements