• Branch Manager Home Care

    European Service at Home, Inc (Rockford, IL)


    Discover the Difference You Can Make at European Service at Home, Inc.

    PURPOSE:

    To be responsible for supervising and managing a European Service at Home Rockford branch. Will oversee reporting, hiring, and training of staff, and growing branch revenue. Duties include managing and supervising the branch In-Home Care Services and HCA Supervisors;  assisting the Home Services Administrator with the overall planning, directing, coordinating, and handling of the branch.  Serves as a resource for technical questions, applications, and problem-solving regarding the Community Care Program, and provides excellent customer service.

     

    RATE: BOE, $27 on start

    BENEFITS:

    + Work in a striving environment focusing on project work that has a direct impact on the well-being of our (your) vulnerable clients

    + Working in a friendly team environment with a collective diversity program

    + Job training

    + Medical, dental, vision, and life insurance

    + Vacation & paid time off

    + Sick days

    + Paid holidays

    + Bereavement leave

    ESSENTIAL FUNCTIONS:

    + Serves as a resource for technical questions, applications, and, problem-solving

    + Prepares monthly statements and analysis for the branch and manages and supervises the department's HCA Supervisors; responsible for day-to-day supervision and leadership.

    + Maintains and oversees all Community Care Program and Illinois Department of Public Health procedures and processes.

    + Manages and supervises the participants’ needs according to the plan of care of the participant and has the direct responsibility for working as a backup in each position supervised.

    + Oversees and manages the case notes, care plans, schedules, authorizations, etc. for all participants, as well as the work refusal forms, FMLA, insurance applications, etc. for the branch employees

    + Has the direct responsibility for working as a backup in each position supervised

    + Maintains professional, friendly, courteous, caring relationship and atmosphere with all staff members

    + Works in a team to assure the accomplishment of the company's goals

    QUALIFICATIONS:

    + Excellent communication skills in English

    + Ability to Delegate

    + A high school diploma or general education diploma

    + Reliable transportation and willingness to substitute caregiver

    + Some office experience

    + Computer skills

     

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